Staff Software Engineer

Posted 24 Days Ago
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San Francisco, CA
In-Office
Senior level
Artificial Intelligence • Information Technology • Software
The Role
As a Staff Software Engineer, you'll design and scale backend systems for AI agents, lead complex features, and mentor engineers.
Summary Generated by Built In

About Broccoli

Broccoli is building the AI operating system for the $500B home services market. We deploy intelligent AI agents at the front lines of HVAC, roofing, and other trades businesses to answer calls, engage customers, book jobs, and ensure every lead is captured.

Backed by top VCs, we closed a $27M Series A and are scaling fast. We work with leading PE-backed home services platforms and plan to 5x headcount in 2026, creating a rare opportunity to join early and have outsized impact.

Why Join BroccoliAs a Staff Engineer, you’ll play a critical role in shaping the technical foundation of Broccoli AI. You’ll own core systems, influence architectural decisions, and help define how we build and ship at scale.
  • Immediate Impact: Your work goes directly into production and affects hundreds of customers

  • Category Creation: Help define a new class of AI-powered employees in a massive market

  • Speed & Ownership: Small team, fast feedback loops, and real decision-making power

  • Founder Collaboration: Work directly with repeat founders on product and technical direction

What You’ll Do

  • Design, build, and scale backend systems and internal tooling for our AI agent platform

  • Own critical APIs and integrations with systems like ServiceTitan

  • Lead complex features end-to-end, from early design through production rollout

  • Improve real-time voice performance, reliability, and AI agent intelligence

  • Mentor engineers and help establish best practices across the team

  • Balance speed and quality while scaling systems that handle live customer traffic

What We’re Looking For

  • 7+ years of experience in backend or full-stack engineering

  • Strong system design and architectural judgment

  • Experience shipping and operating production systems at scale

  • Comfortable in high-growth, ambiguous startup environments

  • Ownership mindset and a bias toward execution

Why Broccoli

  • Proven Momentum: $7M ARR and rapidly scaling

  • Elite Backing: $27M raised, Series A led by Khosla Ventures

  • Meaningful Equity: Ownership aligned with impact

  • Real-World AI: Build systems that run businesses, not experiments

  • South Park Office: Work in-person with a high-trust, ambitious team


Top Skills

AI
APIs
Backend Systems
Servicetitan
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The Company
HQ: San Francisco, California
17 Employees

What We Do

Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.

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