Staff Software Engineer

Reposted 17 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
200K-350K Annually
Senior level
Artificial Intelligence • Information Technology • Software
The Role
As a Staff Software Engineer, you'll design and scale backend systems for AI agents, lead complex features, and mentor engineers.
Summary Generated by Built In
About Broccoli

At Broccoli, we're building AI teammates for the people who build and maintain our world.

We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.

Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.

Today:

  • Hundreds of contractors rely on Broccoli every day.

  • We've grown to $15M+ ARR in under two years.

  • We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.

  • We're backed by Khosla Ventures and Y Combinator.

We're still just getting started.

Staff Software Engineer @ Broccoli

We’re looking for a Staff Engineer to define and build the technical foundation of Broccoli’s AI operating system. You’ll work on the hardest problems—system architecture, reliability at scale, and translating messy real-world operations into deterministic, high-performing systems.

This is not a pure IC coding role or a pure architect role—it’s both. You’ll lead by building, not by delegating.

What You’ll Do
  • Own architecture across critical systems (AI agents, real-time voice, integrations, workflows)

  • Define technical strategy that enables speed today and scale tomorrow

  • Solve high-leverage problems across the stack—performance, reliability, correctness

  • Partner closely with product and leadership to shape long-term direction

  • Uplevel the entire engineering team through design reviews, mentorship, and standards

What You’ll Bring
  • 8+ years of experience building and scaling complex systems

  • Strong track record of solving ambiguous, high-impact technical problems

  • Deep understanding of system design, tradeoffs, and scalability

  • Ability to balance long-term architecture with short-term execution

  • High standards for quality, but pragmatic about speed

Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.

Skills Required

  • 7+ years of experience in backend or full-stack engineering
  • Strong system design and architectural judgment
  • Experience shipping and operating production systems at scale
  • Comfortable in high-growth, ambiguous startup environments
  • Ownership mindset and a bias toward execution
Am I A Good Fit?
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The Company
HQ: San Francisco, California
17 Employees

What We Do

Broccoli AI is building the future of customer service for the trades. Our AI voice agents help plumbing, HVAC, and electrical businesses deliver fast, reliable, and empathetic support around the clock. Our mission is simple: to democratize great customer service so every contractor, no matter their size, can give customers the experience they deserve.

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