Jobs at Balance

Own and evolve core B2B payments product experiences, leading strategy, execution, and outcomes across engineering, design, sales, marketing, and customer teams. Translate complex financial workflows into scalable solutions, deliver AI-powered and agent-based capabilities, engage customers and partners, and monitor technical and business performance. Identify growth opportunities while ensuring alignment with regulatory requirements and enterprise needs.

Lead and coach the BDR team, establish quotas and pipeline targets, own outbound strategy across Balance’s product suite, align prospecting with Sales and Marketing, report pipeline insights, and recruit and develop team members as the function scales.

Own the full sales cycle from prospecting and pipeline development through closing and customer adoption. Build inbound and targeted outbound opportunities, navigate complex multi-stakeholder deals, develop creative solutions to customer problems, and grow annual recurring revenue across Balance’s product lines. The role requires strong analytical ability, commercial fluency, self-direction, and experience managing complex client-facing engagements.

Own strategic enterprise accounts from onboarding through renewal, driving retention, expansion, adoption, executive reviews, and upsells. Serve as the technical account contact by troubleshooting integrations, data, configuration, logs, code, and SQL. Lead complex implementations across internal teams and customers, translate feedback into product improvements, and use account metrics to guide strategy.

Own the full backend software development lifecycle, including architecture, implementation, testing, deployment, and production support. Design and scale distributed systems, RESTful APIs, databases, infrastructure, and developer tools. Contribute to platform strategy and AI-enabled software development practices, collaborate with cross-functional teams, and mentor engineers. The role requires strong experience with PostgreSQL or MongoDB, AWS, containers, Kubernetes or serverless systems, CI/CD, and database performance optimization.