Jobs at AW Rostamani Group

Sell new vehicles and related products (accessories, warranty, finance, insurance); follow full sales process from prospecting to delivery; meet monthly/quarterly/annual sales and KPI targets; generate leads via phone, web, CRM and social media; provide excellent customer service and achieve SSI and mystery-shopping targets; collaborate with internal teams and ensure accurate documentation and smooth vehicle delivery.

Coordinate and administer Learning & Development activities, manage the LMS, run online and classroom programs, liaise with external providers, track training KPIs, support Emiratization programs, assist talent assessment and IDPs, and ensure L&D best practices across the business.

No specific responsibilities listed in the posting. (Typical Business Development Manager duties: identify growth opportunities, build partnerships, drive revenue, manage client relationships, and develop go-to-market strategies.)

Provide high-quality customer appointments, support and retention through phone/email; meet KPIs; resolve queries promptly; collaborate with team, attend training, and follow company protocols.

Provide project administrative support to AWRP Projects: maintain project documentation (paperless/Aconex), coordinate meetings, track time allocations and payments, assist with procurement and commercial/tender tasks, take minutes and follow up on actions, organize events, and liaise with stakeholders across construction and renovation projects.

Sell new vehicles, accessories and ancillary products (warranty, finance, insurance); follow full sales process from prospecting to delivery and post-sale follow-up; meet monthly/quarterly/annual sales and SSI targets; ensure documentation, liaise with other departments, provide personalized customer service, schedule deliveries, and build lasting customer relationships.

Lead and execute end-to-end marketing for AWR Mobility across offline and online channels. Develop annual marketing and business plans, manage campaigns and creative assets, analyze market trends and competitors, oversee digital performance (SEO/SEM/social), track marketing MIS and KPIs, manage budgets and vendor relationships, build and train a digital-focused marketing team, and support sales and events to drive brand, leads, and revenue.

No specific responsibilities or qualifications are listed. The posting provides company and AWR Automotive team background; the role is a Marketing Specialist within the automotive vertical focused on brand, mobility solutions, and sustainable initiatives.

Lead and supervise the customer service function for car rental operations: manage communications, optimize customer journey, train suppliers and teams, use CRM/CMS to monitor CX, resolve application issues, and own KPIs for acquisition, retention, and complaint management.

Handle inbound/outbound customer enquiries, book and coordinate quality appointments, capture customer data in CRM, support revenue targets, maintain call quality and service SLAs, assist with training and supervisor duties when needed.

Drive vehicle sales and meet monthly/quarterly/annual targets through full sales process execution, customer consultation, product demonstrations, negotiation, and delivery. Build and maintain customer relationships, ensure documentation and customer satisfaction, mentor junior sales staff, assist with finance/insurance products, and participate in sales meetings and KPI programs.

Manage vehicle registration and ownership transfers, obtain government permits, assist customers with accidents, property damage, police reports, court cases, traffic fine clearance, and resolve customer issues.

Sell electric vehicles by converting leads, demonstrating product features, managing the full sales process, meeting monthly targets, assisting with finance/insurance, ensuring documentation and vehicle delivery, and maintaining customer relationships and satisfaction.

Frontline customer-facing roles in automotive businesses supporting day-to-day operations, customer interaction, and service processes. Develop communication, coordination, problem-solving skills, and gain hands-on experience in service operations and business processes.

Greet visitors and manage front-desk operations, answer and route calls, maintain reception area, manage mail and supplies, operate office equipment, issue visitor badges, assist CEO with scheduling and travel arrangements, coordinate events, handle confidential information, and provide general administrative and customer-service support.