Teams at AW Rostamani Group

Supports residual-value forecasting, fleet risk analysis, depreciation modeling, pricing, used-car disposal strategy, and automotive market intelligence. Develops and monitors machine-learning and generative-AI models, data pipelines, dashboards, scenario analyses, and governance controls. Partners with OEMs, finance, commercial, and used-car teams to improve forecast accuracy, reduce fleet exposure, optimize pricing and remarketing, and meet audit and reporting requirements.

Provides proactive customer support through phone, email, and digital channels to improve satisfaction, retention, and lifetime value. Generates qualified appointments for sales and aftersales teams, resolves customer queries, meets service-level and revenue KPIs, follows communication protocols, handles difficult callers, and maintains accurate, professional customer interactions. Collaborates with team leaders and quality teams, completes training, supports process improvements, and works flexible shifts as required.

The job description provides company and team background for a Business Analyst role within a logistics organization. Specific responsibilities, qualifications, technologies, compensation, travel expectations, and clearance requirements are not provided.