Teams at AW Rostamani Group

Oversee Finance and Insurance Hub operations, including bank deal placement, approval tracking, reconciliations, reporting, compliance, showroom coordination, stakeholder management, system enhancements, and team training. Support sales teams and dealerships by resolving financing issues, ensuring accurate documentation, monitoring performance targets, and maintaining effective relationships with banks and financial institutions.

Generates qualified appointments for sales and aftersales teams, supports customers through phone and email, resolves queries, improves retention and satisfaction, manages challenging interactions, meets SLAs and revenue KPIs, follows compliance procedures, completes training, and collaborates with supervisors on performance improvement.

Greet visitors and manage front-desk operations, answer and route calls, maintain reception area, manage mail and supplies, operate office equipment, issue visitor badges, assist CEO with scheduling and travel arrangements, coordinate events, handle confidential information, and provide general administrative and customer-service support.