The Role
Supervise the documentation department, ensuring timely and accurate completion of customs, import/export, and freight-forwarding documents. Oversee assistants and clerks, maintain guarantees and job files, coordinate operations, support sales with quotations and freight rates, communicate updates to corporate clients, and ensure compliance with customs regulations and related government requirements.
Summary Generated by Built In
Job purpose
To provide proper customer service with related to DO collection, Customs related works; handle other import/export related work documents.
Job responsibilities
- Make sure that all operation related to documentation department is undertaken properly and all work done in time by documentation assist and clerk.
- To oversee deposit and custom standing guarantee record / IOU of assistant.
- Constantly keep in touch with corporate clients and keep them updated on changes by issuing circular after approval from Operation Manager.
- See to that delegated job or customer assigned job are taken care by assistance and clerks.
- To run the department without any compliant.
- Ensure timely closer of job files.
- Co-ordinate with all operation staff for smooth running of the operation.
- Prepare the Quote as and when requested by Sales Manager.
- Keep the Freight rates updated and reply to Sales manager as and when requested.
- Keep yourself updated on day-to-day changes in rules and regulation of Customs and other related Govt: department and tariff in shipping / customs / port / chamber / consulates or any other related to documentation job.
- Ensure the compliance of Customs rules and regulation on all transaction.
- Provide all sort of report and support as and when requested by Sales & Freight Forwarding Manager.
Educational Qualification
- Graduation from any reputed University level
Work Experience
- Minimum 3 years’ experience in same industry
Competencies
- Able to get on with others and be a team player and interpersonal relations & be able to work in multicultural environment.
- Good knowledge in computer applications and excellent communication skill both oral and written.
Languages
- Able to read English.
AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.
Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.
Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.
For more information, visit www.awrostamani.com.
Skills Required
- Graduation from a recognized university
- At least 3 years of experience in the same industry
- Good knowledge of computer applications
- Excellent oral and written communication skills
- Ability to read English
- Ability to work effectively in multicultural environments and as part of a team
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The Company
What We Do
AW Rostamani Group is a multi-sector, multi-market group and one of the most progressive companies in the Middle East. With a legacy spanning over seven decades, AWR Group employs 3,000 individuals, serving a diverse customer base of over 155,000 individuals and 24,000 businesses. Its core verticals include automotive, real estate, logistics, lifestyle, lighting solutions, travel, agritech, and sustainable packaging.
