Jobs at Asurion

Drive UBIF business development for in-warranty, out-of-warranty, and protection-plan repair volume and new service capabilities. Prospect and build executive relationships, lead discovery, craft RFP responses and pricing, coordinate cross-functional go-to-market plans, design and run pilots, analyze KPIs, and scale pilots into long-term agreements while leveraging data and AI tools.

Supervise the Mail-In Repair team in Orlando: manage staffing, KPIs, training, quality standards, inventory accuracy, daily targets, reporting, continuous improvement, and mentor repair technicians.

Drive point-of-sale growth for Mobility & Home Protection through field and virtual sales enablement. Conduct in-store coaching, training, side-by-side selling, performance monitoring, and collaborate with client service teams to identify opportunities and process improvements. Deliver ~32 store visits/month and support regional virtual trainings.

Drive point-of-sale growth for Mobility & Home Protection by delivering field and virtual sales training, leadership coaching, side-by-side selling, and implementing continuing education and social media campaigns. Collaborate with client service and cross-functional teams to identify growth opportunities, monitor post-visit performance, and execute in-store enablement visits (minimum four days per week) with heavy regional travel.

Manage and grow strategic relationships with wireless service provider sales channels across a region. Drive revenue and market expansion for device protection, meet financial targets, address product gaps versus competitors, collaborate cross-functionally, and ensure customer satisfaction.

Lead creation and delivery of tailored customer experiences, demos, prototypes, and executive presentations that communicate Asurion's platform, AI, and service value. Partner with Sales, Product, Marketing, and Client Solutions to build scalable playbooks, messaging, and enablement assets that accelerate new client acquisition and expansion.

Partner with uBreakiFix franchise owners to assess and improve store performance across sales, operations, inventory, compliance, and customer experience. Provide consulting, training, reporting analysis, and align franchisor resources to drive revenue and operational efficiencies. Conduct in-person and virtual meetings, monitor franchise compliance, and log communications in internal systems.

Provide on-site call center technical support and troubleshoot customer device issues, using call center software. Achieve sales and customer-experience goals by selling Asurion products, escalate when needed, and complete training. Work onsite full-time in a high-noise call center using a headset and meet performance metrics.

Provide bilingual (English/Spanish) on-site technical support in a call center: troubleshoot devices and software, use call center systems to log issues, escalate when needed, and sell Asurion products/services with performance-based incentives. Complete training, meet sales and customer experience goals, and work daily on a computer using a headset.

Senior legal leader responsible for corporate governance, securities compliance and reporting, and M&A strategy and execution. Advises executive leadership and the Board, manages due diligence, deal structuring, disclosures, and post-merger integration. Builds and leads the legal team, oversees outside counsel and budgets, and partners with Finance, HR, and Compliance to ensure regulatory compliance and transactional excellence.

Senior full-stack engineer on a small cross-functional team building high-scale web, mobile, and backend services. Engineer across the stack, write unit tests, improve tooling and CI/CD, use lean/agile methods, partner with product and design, mentor junior engineers, and continuously ship and measure customer impact.

Develops and executes integrated communications strategies, advises leaders, creates messaging and content, measures communication effectiveness, leverages AI tools, coordinates cross-functional messaging, and mentors junior staff to drive engagement and business outcomes.

Design, build, test, and deliver scalable features on Dynamics 365 Finance & Operations. Write maintainable, unit-tested code; support CI/CD, monitoring, and production troubleshooting; perform code reviews; apply AI-assisted tools; collaborate in agile teams and grow toward component ownership.

Lead product strategy and execution for the data platform: define roadmap, prioritize features, oversee product managers, align stakeholders, measure adoption and business impact.

Lead and mature the Sales Compliance program across channels, ensuring FTC/TSR and consumer protection compliance. Oversee policies, monitoring, testing, training, audits, partner management, and KPI reporting while advising on product launches, remediation, and compliance-by-design for sales and enrollment practices.

Lead and support process and quality improvement projects at the UROC depot, including data collection and analysis, repair cost reduction, process development, test method analysis, software/tool support, FMEA and CAPA activities, and cross-functional project execution to improve yield, cycle time, and quality.

Lead modernization of enterprise IAM including SailPoint cloud migration, CyberArk PAM maturity, federation governance (Ping/SAML/OIDC/OAuth), non-human identity controls, access governance, SoD, metrics and reporting. Drive strategy, roadmap, cross-functional execution, risk reduction, audit readiness, and IAM operating model across workforce, partners, machines, and AI agents.

Lead and mature the enterprise third-party/vendor risk program end-to-end: intake, tiering, due diligence, contracting, continuous monitoring, incident coordination, metrics/KRIs, and team leadership, aligned to standards like NIST CSF 2.0 and SOC 2.

Lead and mature enterprise cyber and technology risk management: own lifecycle, frameworks (NIST/ISO), risk quantification (FAIR), risk register, appetite, control assurance, reporting to executives/board, and build a high-performing team.

Lead design and implementation of scalable, cloud-native full-stack applications. Own complex features from design through production, improve architecture and reliability, mentor engineers, champion testing, CI/CD, observability, and use AI-assisted tools to boost engineering productivity.