Regional Account Manager

Posted Yesterday
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San Juan, PRI
In-Office
Senior level
Insurance
In a world made up of devices, screens, and power buttons, when something breaks, Asurion steps in to help.
The Role
Manage and grow strategic relationships with wireless service provider sales channels across a region. Drive revenue and market expansion for device protection, meet financial targets, address product gaps versus competitors, collaborate cross-functionally, and ensure customer satisfaction.
Summary Generated by Built In
Regional Account Manager
Position Summary
The Regional Account Manager is responsible for managing and developing strategic relationships with key customers and business partners within the assigned region. This role focuses on achieving revenue growth, customer satisfaction, and market expansion by understanding client needs, promoting company solutions, and ensuring long-term partnership success.

The Regional Account Manager is responsible for managing and developing strategic relationships with key customers and business partners within the assigned region. This role focuses on achieving revenue growth, customer satisfaction, and market expansion by understanding client needs, promoting company solutions, and ensuring long-term partnership success.

Responsibilities

  • Act as a link between Asurion and the sales channels of wireless service providers within the defined geographic region.

  • Develop strong relationships with clients and implement growth initiatives within the wireless provider sales channels for device protection, with a strong focus on both direct and indirect points of sale.

  • Responsible for achieving and/or exceeding established financial and growth objectives, and for managing day-to-day product-related inquiries, ensuring customer satisfaction.

  • Evaluate and respond to gaps between the current product, customer needs, and competitor offerings.

  • Collaborate with internal customer service team members and other cross-functional areas to identify growth opportunities and process improvements.

Qualifications

  • Bachelor’s degree in business administration, Marketing, Sales, or related field.

  • Minimum 5+ years of experience in account management, sales, or business development (regional or national scope preferred).

  • Proven track record of achieving or exceeding sales targets.

  • Strong negotiation, communication, and relationship-building skills.

  • Ability to manage multiple accounts and priorities effectively.

  • Proficient in CRM systems (e.g., Salesforce) and MS Office Suite.

  • Analytical mindset with strong problem-solving abilities.

  • Willingness to travel within the assigned region

  • Experience in technology industry.

  • MBA or advanced business degree.

  • Bilingual or multilingual capabilities (depending on region).

Core Competencies

  • Customer Focus

  • Strategic Thinking

  • Results Orientation

  • Collaboration & Teamwork

  • Adaptability

  • Business Acumen

Skills Required

  • Bachelor's degree in business administration, Marketing, Sales, or related field
  • Minimum 5+ years of experience in account management, sales, or business development
  • Proven track record of achieving or exceeding sales targets
  • Strong negotiation, communication, and relationship-building skills
  • Ability to manage multiple accounts and priorities effectively
  • Proficient in CRM systems (e.g., Salesforce) and MS Office Suite
  • Analytical mindset with strong problem-solving abilities
  • Willingness to travel within the assigned region
  • Experience in technology industry
  • MBA or advanced business degree
  • Bilingual or multilingual capabilities (depending on region)

Asurion Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Asurion and has not been reviewed or approved by Asurion.

  • Fair & Transparent Compensation Pay is often described as solid or competitive in certain corporate and technical tracks, with some roles viewed as aligned to market ranges.
  • Strong & Reliable Incentives Short-term incentives and bonus structures are described as a meaningful layer on top of base pay, increasing total compensation when targets are met.
  • Healthcare Strength Medical, dental, and vision offerings are described as inclusive and broad, with additional protections like life/AD&D and disability coverage available.

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The Company
HQ: Nashville, Tennessee
18,000 Employees
Year Founded: 1994

What We Do

We're a global tech care company keeping nearly every device and appliance in your home running smoothly. Trusted by more than 100 leading brands and serving over 230M customers worldwide, we deliver tech support, repair, protection, and replacements at a massive scale. From your neighborhood uBreakiFix by Asurion repair store, to in-home tech support, to global protection plans, we’re the people keeping your tech connected when it matters most.

Why Work With Us

As Asurion, you will work with people who care about you and the work we do together. You can depend on us to care about the work you do.

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