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Cytora

Cytora's culture is built on collaborative problem-solving. We celebrate originality and first principle thinking and give people the authority to solve problems creatively. We prize curiosity, taking ownership and solving hard problems that unlock value for our customers. Our team members have a range of different backgrounds, and we believe in the value of creating a diverse team.

Applied Systems Employee Perspectives

Cytora, a digital risk processing platform for the insurance industry, has launched Cytora Autopilot, a new agentic AI capability designed to enable insurers to automate end-to-end risk workflows for the first time.

The platform allows workflows to execute automatically without human intervention, responding to available data and adapting as new information arrives — even when that information is dispersed across multiple communications over extended periods.

Our Products

Digitizing Risk Flows
Digitizing Risk Flows Image
Cytora's generative and agentic AI solutions enable brokers to leverage smarter workflow that digitize risk workflows at unparalleled levels of performance, configurability and scalability across the enterprise. With Cytora, commercial insurers uplift their premiums, improve control over risk selection and transform service to brokers and clients.
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The Cytora Platform is LLM-first, giving access to the latest advancements in AI, purpose-built for commercial insurance and fully modular.


Cytora Concierge
Cytora Concierge Image
Concierge identifies every request from new business, to renewals, to endorsements, to claims and matches it to the correct digitizer, enabling brokers, insurers and reinsurers to digitize at scale across their intake. Concierge is configured entirely in natural language, meaning fast time to value, high scalability and no requirement for extensive technical resources or teams. Clients have control to evolve and expand the request types within their Concierge - without constraints or dependencies.
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Concierge enables wholesale brokers, insurers and reinsurers to direct trading partners to send all submissions - regardless of the transaction type or line of business - to a single inbox, enabling multi-tiered operating models which place broker experience at the center.

4 Hours AgoSaved
Remote or Hybrid
University Park, IL, USA
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Account Manager drives sales to meet goals through account engagement, building customer relationships, providing business solutions, and maintaining CRM accuracy.
4 Hours AgoSaved
Hybrid
Bengaluru, Karnataka, IND
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Lead proactive outreach to high-risk customers (initially billing/non-pay), resolve payment and access issues, recover ARR, track outcomes, and coach a small team to improve retention processes and playbooks.
4 Hours AgoSaved
Hybrid
Bengaluru, Karnataka, IND
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Proactively engage high-risk customers (initially non-pay/billing issues) via phone and email to resolve billing friction, prevent suspension/cancellation, track outcomes, and collaborate with Billing, Support, and Customer Success to improve retention and refine churn-prevention playbooks.

At a glance

our hiring process

The number and format of interviews that you'll go through will depend on the role that you're looking for. We want to give everyone the best chance at demonstrating their abilities, and we’re completely aware that you’re evaluating us as much as we are you. We’ll be as transparent as possible throughout the process, so you’ll know if it’s the right role and team for you. A typical process will begin with a phone or video interview with a member of the talent team, followed by 2-3 rounds of video interviews with Cytorians across delivery and leadership.

who uses our products

Commercial and specialty insurers partner with Cytora to accelerate their digital transformation and achieve measurable enduring improvements to their combined ratios and premium growth. As a secure cloud-based solution that streamlines all core workflows and integrates with systems of record, Cytora is efficiently configured and deployed across all 3 continents. Cytora’s customer success team is from the insurance industry with deep experience across underwriting and operations. We are proud to be the digitization platform of choice for some of the most impactful and storied global insurance companies, including Chubb, Beazley, Dow Jones and more.

how we use ai

The Cytora platform is LLM-first, giving access to the latest advancements in AI, purpose-built for commercial insurance and fully modular. The platform's natural language configuration does not require training, unlocking fast go lives, accelerated benefit realization and scalable deployments across data intake.