Jobs at American Express Global Business Travel

Lead External Resource (Labor) category strategy, standardize processes and governance, drive cost savings and EBITDA improvement through sourcing, negotiations, and vendor optimization. Partner with cross-functional stakeholders, leverage eSourcing/VMS/ERP tools, manage vendor performance, conduct market analysis and benchmarking, embed sustainability and ethical sourcing, and mentor team members to build capability and deliver measurable value.

Provide end-to-end corporate travel booking and advisory for domestic and international clients across air, road, rail, and accommodation. Use GDS platforms (Galileo required; Sabre, Apollo, Amadeus) to research options, ensure policy compliance, handle customer issues via phone/chat, sell add-on services, and mentor teammates. Must be flexible for night/afternoon shifts and weekends.

Design, build, deploy, and support scalable Java/Spring Boot backend microservices and REST APIs. Optimize PostgreSQL databases, implement event-driven integrations with Kafka, manage containerized workloads on ROSA/EC2, and provide production support, CI/CD, monitoring, and architecture contributions.

Design, build, operate, and optimize enterprise ETL/ELT pipelines using Ab Initio. Administer Ab Initio platform on Linux, manage upgrades/patches, troubleshoot jobs, tune performance, support Kafka integrations, maintain database connectivity (PostgreSQL and others), and manage code promotion and release activities to ensure platform stability and data integrity.

The Senior Protegrity Platform Engineer focuses on implementing and integrating Protegrity data protection solutions, configuring tokenization services, and ensuring compliant handling of sensitive data across enterprise applications.

Design and build scalable full-stack applications using React and Spring Boot, manage PostgreSQL schemas and Kafka streaming, deploy containerized workloads on ROSA, configure ELK for logging, implement CI/CD and testing practices, collaborate with stakeholders, participate in agile processes, and mentor junior engineers.

Provide remote corporate travel booking and advisory services, arranging domestic and international air, rail, road, and accommodation travel. Use Sabre GDS to research options, ensure policy and regulatory compliance, handle phone and email servicing, resolve customer issues, sell ancillary services, and collaborate with team members to coach and improve service levels. Must work weekends and varied shifts.

Design and build scalable full-stack applications using React and Spring Boot. Develop and optimize PostgreSQL schemas and queries, implement Kafka streaming pipelines, deploy containerized workloads on ROSA/OpenShift, and configure ELK for centralized logging. Champion CI/CD, automated testing, and secure coding; participate in code reviews and sprint planning. Mentor junior engineers and collaborate with product, architecture, and business stakeholders.

Work on a SCRUM team to design, develop, test, maintain, and optimize automations and features. Troubleshoot application issues, propose product improvements, collaborate with engineers and designers, and experiment with emerging technologies.

Plan and execute client meeting programs from contract to final billing. Manage vendor selection and contracts, control program costs and invoicing, oversee registration and attendee communication (Cvent), coordinate onsite logistics and vendor performance, conduct post-event debriefs, and develop service recovery and improvement plans.

Acquire SME mid-market clients in Germany by prospecting, conducting discovery with senior decision-makers, presenting Amex GBT solutions, negotiating and closing contracts, ensuring smooth implementation, meeting sales targets and KPIs, collaborating with internal teams, and maintaining accurate CRM and ROI records. Travel 25–50%.

Client-facing technical specialist who designs, builds, and maintains branded event websites and mobile apps. Leads client consultations, manages multiple concurrent projects from kickoff to launch, creates reports and templates, provides technical support and training, and collaborates with internal teams to meet SLAs and client goals.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international travel. Research options, ensure policy and regulatory compliance, sell ancillary services, resolve customer issues, protect traveler information, and collaborate with teammates while working EST shifts.

The Senior Entertainment Travel Consultant advises on travel for media productions, ensuring compliance, analyzing budgets, and using Sabre GDS, while also mentoring team members.

The Virtual Group Air Planner manages group air travel for Scandinavian clients, involving research, negotiation, and financial management for events ranging from small to large groups, ensuring excellent customer service and alignment on contract deadlines.

Provide remote corporate travel booking and support for domestic and international clients. Advise on travel options, book air/ground/rail/accommodations using GDS (Sabre), ensure policy compliance, handle phone and email service, resolve issues, and collaborate with team members to improve service.

Responsibilities include providing technical support for Okta, developing backend and frontend applications, troubleshooting, and collaborating with teams to improve processes.

Provide remote corporate travel advisory and booking for domestic and international air, road, rail, and accommodations. Use Sabre GDS, ensure policy and regulatory compliance, anticipate traveler needs to upsell services, resolve customer issues, and collaborate to coach and improve team service levels. Work flexible shifts including evenings, overnights, and weekends.

Lead design and implementation of scalable data architectures and pipelines, ensure data quality, build visualizations and dashboards, mentor junior analysts, collaborate with cross-functional teams, and document data dictionaries and processes.

Provide high-touch booking and advisory services for corporate domestic and international travel (air, car, rail, hotels). Use Sabre GDS to arrange complex itineraries, communicate via phone/chat/email, resolve customer issues, sell add-on services within policy, and meet team and account service metrics across varied shifts.