Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
This role will be responsible for development and completion of assigned engagements driving automation and AI enabled solutions strengthening overall service delivery operational excellence. This role will contribute directly towards Lead in efficiency strategic priority.
What You’ll do
Develop, test, and deploy automation-scoped tasks using approved GBT tech stack
Write and optimize queries for data extraction, transformation, and validation
Administer the automation platform, including user access, scheduling, and workflow monitoring
Perform quality checks on each scoped deliverable to ensure accuracy and reliability
Meet performance metrics (e.g., turnaround time, accuracy, SLA compliance) for assigned engagements
Troubleshoot and fix workflow errors and technical issues
Maintain up-to-date documentation and configuration notes for all assigned engagements
Share development progress on assigned tasks with stakeholders
Identify and flag opportunities for process improvement or automation within assigned work
Leverage approved AI/GenAI tools to support development work
What We're looking for
Graduate (Computer Science, IT, analytics, or related) with 3+ years of relevant experience in automation, data preparation, or ETL; travel industry background a plus
A curious, energetic self-starter who picks up new tools quickly and brings a proactive, solutions-oriented mindset to problem-solving
Experience building and maintaining data workflows using tools like Alteryx, KNIME, or equivalent, VBA along with SQL skills for querying, transforming, and validating data across relational databases
Proficiency in the MS Office tools including Advanced Excel, PowerPoint, plus familiarity with Power Automate, SharePoint lists
Experience with Claude or similar AI tools to support development is preferred
A structured thinker who can break down complex problems and translate them into clear, reusable documentation
Strong organizational skills to manage multiple priorities in a fast-moving environment
Flexible, effective communicator with excellent interpersonal and time management skills
Location
Gurgaon, India
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- Graduate degree or qualification in Computer Science, Information Technology, analytics, or a related field
- 3+ years of relevant experience in automation, data preparation, or ETL
- Experience building and maintaining data workflows using Alteryx, KNIME, or equivalent tools
- Experience with VBA
- SQL skills for querying, transforming, and validating data across relational databases
- Proficiency with Microsoft Office tools, including advanced Excel and PowerPoint
- Familiarity with Power Automate and SharePoint lists
- Experience with Claude or similar AI tools to support development
- Travel industry background
- Strong organizational, communication, interpersonal, and time-management skills
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
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Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
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Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
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