Marine Travel Consultant

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Copenhagen, Capital, DNK
Remote
Entry level
Fintech • Software • Travel • Business Intelligence • Consulting • App development • Big Data Analytics
We are the world’s leading B2B travel platform, providing software and services to companies of all sizes.
The Role
Handle and coordinate complete business travel arrangements, including flights, hotels, trains, and car rentals. Serve as the primary customer contact through email, phone, and chat; advise on travel options and policies; and resolve changes or unexpected issues efficiently. The role requires strong organization, attention to detail, calm professional communication, and fluency in Danish and English. It is based in Copenhagen with up to two work-from-home days per week.
Summary Generated by Built In

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Drømmer du om et job, hvor tempoet er højt, dagene er forskellige, og hvor du gør en reel forskel for andre – hver eneste dag? Som Travel Consultant hos Global Business Travel, Danmarks største erhvervrejsebureau, bliver du en central del af at sikre vores erhvervskunder en gnidningsfri rejseoplevelse fra start til slut.

Du hjælper kunder med alt fra fly, hotel, og transport til hurtige løsninger, når planer ændrer sig. Sammen med et stærkt team af dygtige kolleger arbejder du i et moderne og serviceorienteret miljø, hvor samarbejde, overblik og kvalitet er i fokus.

Vi har base på vores kontor på Christianshavn i København, hvor der er plads til både faglig udvikling, ansvar og godt humør. Rollen passer perfekt til dig, der trives i et dynamisk arbejdsmiljø, kan lide struktur – og som motiveres af at levere service i topklasse, også når det går stærkt


Dine Ansvarsområder

  • Håndtere og koordinere rejser fra A–Z med høj kvalitet (fly, hotel, tog, billeje m.m.)
  • Være primært kontaktpunkt for rejsende via e-mail, telefon eller chat
  • Rådgive om rejsemuligheder, rejsepolitikker og bedste løsninger
  • Håndtere ændringer, afvigelser og uforudsete situationer professionelt og effektivt
  • Samarbejde tæt med kolleger og øvrige afdelinger for at levere en ensartet og professionel service
  • Har erfaring fra enten rejsebranchen, luftfart, hospitality, kundedrift eller lignende servicefunktion
  • Kommunikerer klart, professionelt og roligt – også når tempoet er højt
  • Arbejder struktureret, tager ejerskab og har sans for detaljer
  • Er tryg ved systemer, processer og flere opgaver på én gang
  • Taler og skriver flydende dansk og engelsk

Vi Tilbyder

  • En professionel rolle i en global organisation med klare værdier og standarder
  • Grundig onboarding og løbende udviklingsmuligheder
  • Arbejde med internationale kunder og komplekse rejsebehov
  • Konkurrencedygtig løn, pensionsordning og sundhedsforsikring
  • Brancherabatter
  • Program for køb af medarbejderaktier
  • Moderne arbejdsplads i København med mulighed for hjemmearbejde op til 2 dage om ugen.

Din passion for fremragende service og dit engagement er det vigtigste for os. Vores kunder er i centrum for alt, hvad vi gør, og vi ønsker at ansætte folk, der har det på samme måde. Så hvis du er villig til at lære, lærer vi dig alt, hvad du behøver for at udmærke dig i denne spændende branche.

Har du spørgsmål til stilingen som Travel Consultant kan du rette henvendelse til [email protected]

Hos Global Business Travel ønsker vi at fremme en inkluderende kultur, hvor alle føler sig velkomne og værdsatte. Vi opfordrer derfor alle uanset køn, alder, religion, etnisk tilhørsforhold eller handicap til at søge stillingen.


#AmexGBTJobs

     

Location

Copenhagen, Denmark

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Skills Required

  • Experience from the travel industry, aviation, hospitality, customer operations, or a similar service function
  • Fluent spoken and written Danish
  • Fluent spoken and written English
  • Clear, professional, and calm communication, including during high-pressure situations
  • Structured working style, ownership, and attention to detail
  • Comfort with systems, processes, and handling multiple tasks simultaneously

American Express Global Business Travel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
  • Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
  • Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.

American Express Global Business Travel Insights

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The Company
HQ: Jersey City, NJ
18,000 Employees
Year Founded: 2014

What We Do

American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.

Why Work With Us

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!

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