The Recovery Specialist handles daily recovery operations, trains staff, manages legal issues, oversees salvage processes, and ensures accurate reporting.

The Claims Assistant role supports the Claims and Recovery Department with administrative tasks, data entry, customer service, and compliance with state regulations. Candidates must be detail-oriented and able to multitask effectively.

Verify and document loan collateral insurance coverages by researching loan histories, contacting insurance agents and regional offices, keying premium renewals, ensuring remittance accuracy, supporting workload escalations, and training/mentoring teammates while maintaining compliance and departmental SLAs.

As a member of the corporate finance team, the Accountant will record transactions, manage account reconciliations, prepare financial reports, and improve accounting processes.

The Manager of Application Services leads a team, oversees application management, ensures effective operations, and manages projects throughout the application lifecycle with a focus on customer satisfaction and continuous improvement.

The Data Integration Analyst II leads data file transformations, provides technical guidance, resolves issues, and ensures quality in data integration processes. Responsibilities include technical documentation, client collaboration, and process optimization.

The Product Support Lead manages the product support backlog, resolves high-severity issues, collaborates with stakeholders, mentors team members, and drives continuous improvement in support processes.

The Escrow Coordinator oversees loan payment processes, conducts quality evaluations, investigates payment discrepancies, and supports client inquiries. They mentor colleagues and drive process improvements while maintaining compliance with regulations.

The Investigation Coordinator manages daily activities related to product refund cancellations, handling data entry, communications, problem solving, and priority research to ensure timely resolutions within service level agreements.

The Sales Content and Delivery Manager oversees the Sales Account Management Support team, ensuring efficient sales support, managing performance, and collaborating with stakeholders to enhance sales through effective content and processes.

Provides administrative support to Account Executives and Managers: prepares renewal workbooks, processes endorsements and change requests, updates CRM and agency management systems, compiles documentation, and ensures compliance with bond limits and audits.

The Director, Technology Support leads and develops the technology support strategy and team to enhance internal and external user experience, ensuring alignment with corporate goals and collaboration across functions.

The Senior AI Architect leads the design and governance of AI architecture, integrating AI technologies enterprise-wide and ensuring ethical application through collaboration and innovation.

The Escrow Specialist ensures loan collateral coverage compliance by verifying insurance documents, analyzing loan histories, making outbound calls, and supporting workload. Responsibilities include maintaining standards, updating records, and providing training.

The Insurance Verification Specialist performs outbound calls to insurance agents to verify loan collateral coverage for vehicles and mortgages, ensuring accurate documentation and quality audits.

The Account Executive manages client relationships, drives revenue growth, and ensures compliance while delivering risk management solutions and consultancy services.

The Director of Finance Operations leads finance processes, ensures operational excellence, and drives continuous improvement in financial management and compliance.

The Manager, Finance Operations oversees finance operations including billing, disbursements, reconciliations, and team leadership while ensuring compliance and process improvements.

The Lead UX Designer creates intuitive designs, mentors other designers, collaborates with stakeholders, and ensures product alignment with business goals, while utilizing research to improve user experiences.

The Director of Business Intelligence & Analytics leads strategy execution for BI, drives analytics product development, manages teams, and fosters data-driven decision-making across the enterprise.