Teams at Allied Solutions LLC

Manages vehicle title processing for total-loss claims, including quality assurance review, salvage rebranding, state-specific compliance research, document security, record maintenance, and correspondence with motor vehicle offices. Communicates requirements to lenders, vendors, clients, and employees, maintains reference materials, and oversees vendor turnaround times, billing, and service quality.

Develop and deliver technical, onboarding, and professional-skills training for Risk Management Operations employees. Facilitate onsite and remote sessions, assess learner understanding, provide feedback, and support employee retention. Create and maintain training materials, job aids, procedure manuals, assessments, and presentations. Collaborate with business leaders to identify training needs, establish objectives and performance metrics, maintain the training calendar, and ensure learning resources remain accurate and current.

Manages REPO Plus insurance claim files for lenders, including coverage and claim-history investigations, carrier reporting, estimates, appraisals, demands, follow-up, payments, and rejections. Maintains claim inventory and quality and recovery targets, provides training and escalation support, audits files, assists with supervisor and client communications, and contributes to workflow and process improvements.