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Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Leads and develops Enterprise Customer Account Directors responsible for strategic account growth, retention, renewals, and expansion revenue. Coaches teams on executive engagement, account planning, forecasting, negotiations, product adoption, and customer success. Partners cross-functionally to improve pipeline health, forecast accuracy, customer outcomes, and revenue retention. The role also recruits and develops talent, manages executive customer relationships, and travels approximately 20–25%.
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Support sales enablement programs across onboarding, training, role plays, call reviews, content development, and seller readiness. Maintain platforms including Gong, Seismic, SharePoint, and Docebo; create learning materials and eLearning content; organize sales call libraries; and identify AI use cases that improve seller productivity. Collaborate with Sales, Marketing, Product, Revenue Operations, and Learning and Development while managing enablement projects and process improvements.
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Designs and improves security controls across software, applications, CI/CD workflows, and AWS infrastructure. Strengthens monitoring, detection, and incident response; supports SOC 2 and ISO audits; and advises Engineering, Sales, Legal, and enterprise customers on security architecture and compliance. The role requires hands-on cloud security expertise, application security knowledge, strong communication, and the ability to lead customer security reviews and technical discussions.
