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Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Provides first-level technical support for employees, troubleshooting hardware, software, accounts, networks, printers, phones, and connectivity issues. Installs and configures equipment, supports onboarding, manages tickets, maintains technology inventory and compliance, documents solutions, and escalates complex issues. Requires strong customer service, communication, troubleshooting, and organizational skills, along with Windows, macOS, networking, and access-management experience. This is a full-time, in-office Austin role with occasional after-hours or on-call support.
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Manage AlertMedia’s strategic advisory partnerships from agreement negotiation through renewal and expansion. Build executive relationships, develop partner-sourced pipeline, forecast revenue, enable consultants and internal teams, create go-to-market materials, coordinate client handoffs, and evaluate prospective partners. The role requires B2B SaaS partnerships or channel experience, strong consultative communication, cross-functional collaboration, CRM proficiency, and willingness to travel. It is hybrid in Austin or remote within eligible U.S. states.
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Build and ship full-stack AI Assistant and Orchestration features, including agents, tools, approval workflows, and evaluation systems. Develop scalable web applications using Python, Django, React, Next.js, and Node.js; troubleshoot production issues; write automated tests; and collaborate on architecture and product delivery. The role requires hands-on LLM application experience, cloud development, AI-assisted engineering, and strong cross-functional communication. This is a fully remote position based in Mexico.
