Our Mexico team represents multiple departments, working together to support our customers, our product, and each other. The culture is consistent with our values: mission-first, supportive, and inclusive. Employees here can dream big and get involved! From career development to participation and leadership in company-wide initiatives, our team in Mexico seamlessly joins our global community focused on protecting and saving lives.
AlertMedia
Teams at AlertMedia
Mexico City
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Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Manage SMB customer relationships to drive platform adoption, retention, and growth. Serve as product expert, handle escalations with support, run webinars, track communication in Gainsight/Salesforce, evaluate account health, pursue upsell opportunities, and ensure timely responses and positive renewal outcomes.
Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Lead and manage an engineering team building intelligence-focused products, including AI/ML models, pipelines, and platform capabilities. Contribute hands-on in Python, Django, Next.js, React, and Node, coordinate cross-functional stakeholders, adopt AI tools, and ensure high-quality integrations and deployments on AWS in an Agile environment.
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Artificial Intelligence • Cloud • Information Technology • Security • Social Impact • Software
Conduct high-volume outbound prospecting and phone outreach to generate qualified leads, partner with Account Executives to set demos, demonstrate AlertMedia consultatively, and manage pipeline using Salesforce and LinkedIn. Build prospect relationships, collaborate with marketing, and meet quarterly and annual quotas while working a hybrid schedule in Austin (5:00am-2:00pm CST).
