Jobs at AIS

The SME Product Owner will manage end-to-end financial solutions for small businesses, leading product development, performance analysis, cross-functional collaboration, user testing, and market research to enhance customer satisfaction and product usability.

Lead end-to-end delivery of IT infrastructure, network, and video platform projects. Define technical requirements and designs, manage scope/schedule/budget/risks, coordinate architects/engineers/vendors, ensure network reliability and video delivery quality, apply Agile/Hybrid practices, and provide post-deployment support and troubleshooting.

Manage assigned accounts to drive revenue and market share by developing strategic sales plans, maintaining a healthy pipeline, building strong relationships with stakeholders, meeting sales targets, coordinating with internal teams to deliver solutions, preparing account plans and forecasts, ensuring service delivery and issue resolution, and acting as a trusted advisor while continuously improving product and professional knowledge.

Gather and analyze business requirements, translate needs into functional solutions, prepare BRDs and workflows, liaise between stakeholders and technical teams, monitor project progress and risks, support implementations, provide post-implementation support, and recommend process improvements to optimize operations.

Design, optimize, and standardize end-to-end business processes for new products and services. Lead cross-functional BPM initiatives, define SLAs, digitize and automate processes, enforce governance, maintain process assets, and drive change management to improve efficiency, reduce costs, and increase customer and partner satisfaction.

The role involves designing and maintaining BI solutions, analyzing business requirements, and collaborating with teams to meet BI needs.

Monitor and analyze alarms and jobs in the AWN network; write/use database programs (SQL, Python, Tableau); dispatch and manage field engineers and outsourced teams; provide 24x7 monitoring for MBB, FBB, and EDS; coordinate resolution and perform on-call duties.

Design end-to-end enterprise solutions by translating functional, non-functional, and integration requirements into architecture and system designs. Propose technologies, produce solution blueprints and sequence diagrams, identify risks, define methodologies, and ensure delivery of cost-effective, scalable solutions for telecom and global IT environments.

Support enterprise-wide strategic alignment and integrated planning by connecting business direction, initiatives, and performance. Assist in strategic initiatives, annual planning, investment proposals, and management discussions.

Analyze business requirements to select LLMs and tools, design multi-agent orchestration and high-performance RAG frameworks, build autonomous agents, advise on AI roadmaps, and establish secure, scalable AI standards and infrastructure while consulting internal teams for AI adoption.

The IT Specialist will design web applications, gather requirements, conduct testing, and provide technical support for system integrations and production issues.

The role involves growing business transactions, achieving sales targets, managing customer relationships, and ensuring customer satisfaction in ICT products and services.

Support system development by reviewing IT systems, collaborating with departments for requirements, designing solutions, and ensuring operational efficiency.

The System Engineer manages IT infrastructure and applications, ensuring stability, performance, and security while providing operational support and troubleshooting issues.

The IT Specialist will lead system analysis, design solutions, and ensure delivery quality while mentoring junior team members.

Design and implement secure systems and network architectures; integrate security into enterprise architecture and development; perform risk assessments; advise on security policies and compliance (GDPR, PDPA, ISO27001); deploy and manage cloud security, firewalls, WAF, IPS, SIEMs, NPB, and run VAPT.

Develop and execute BB Go-to-Market strategies and integrated ATL/BTL campaigns. Conduct market and competitor analysis, define target segments and personas, manage budgets, track performance, produce reports and forecasts, coordinate localized marketing and events, and create communication materials to drive brand awareness and revenue.

We are seeking candidates with sales skills to present and offer services as part of a leading digital service provider in Thailand.

Lead and mentor systems analysts and full‑stack developers, manage the full SDLC, oversee on‑site deployment and operations, implement Agile/DevOps and CI/CD, enforce coding standards and testing best practices, and deploy monitoring/KPIs to optimize platform performance.

Promote and sell AIS Fibre products and services, gather customer information, and provide suitable promotions based on customer needs.