Jobs at AIS

Monitor and analyze network quality KPIs (coverage, OOKLA speed/consistency), develop KPI methodologies and analytical models, benchmark competitors, deliver data-driven reports and insights, and coordinate cross-functional initiatives to improve network quality and support management decisions.

Perform warehouse duties including sorting products by category, picking and packing orders, verifying inbound/outbound items, loading goods for delivery, checking and organizing stock, maintaining orderliness, and completing other tasks assigned by supervisors.

Perform warehouse and administrative tasks: sort products by category, pick and pack orders, check incoming/outgoing goods, assist loading for delivery, monitor stock, maintain orderly inventory, and perform other duties as assigned.

Perform warehouse tasks including sorting products, picking and packing orders, checking incoming/outgoing goods, loading items for delivery, monitoring stock levels, and maintaining orderly inventory. Perform other duties as assigned.

Analyze customer data to create segmentation and tailored care plans; design customer journeys and messaging for products/services; report performance, analyze VOC and CE surveys, and implement improvement activities to resolve pain points and enhance customer experience.

Lead development and execution of loyalty program strategy using AIS platforms. Design segmented, personalized marketing for high-value customers; manage product marketing lifecycle, positioning and go-to-market plans. Analyze customer behavior and program performance, integrate loyalty across touchpoints, and monitor competitors to continuously improve offerings.

The Senior Data Engineer will design and implement data governance frameworks, maintain data quality, support metadata management, and develop scalable ETL/ELT pipelines while mentoring junior engineers.

The role involves driving recruitment strategies, managing the full recruitment process, collaborating with stakeholders, and utilizing metrics for improvement.

Lead and manage the Video Service Planning & Operation to ensure high-quality streaming and service reliability for AIS PLAY.

The role involves selling cloud solutions, understanding customer needs, presenting proposals, and collaborating with technical teams. Responsibilities include driving business opportunities and maintaining knowledge of cloud platforms.

Design, develop, and maintain ETL/ELT pipelines, integrate diverse data sources, ensure data quality, and collaborate with teams for optimal data usage.

The Senior Public Affairs Officer will engage in activities to promote the company's digital services and enhance public relations efforts.

The SME Product Owner will manage end-to-end financial solutions for small businesses, leading product development, performance analysis, cross-functional collaboration, user testing, and market research to enhance customer satisfaction and product usability.

Lead end-to-end delivery of IT infrastructure, network, and video platform projects. Define technical requirements and designs, manage scope/schedule/budget/risks, coordinate architects/engineers/vendors, ensure network reliability and video delivery quality, apply Agile/Hybrid practices, and provide post-deployment support and troubleshooting.

Manage assigned accounts to drive revenue and market share by developing strategic sales plans, maintaining a healthy pipeline, building strong relationships with stakeholders, meeting sales targets, coordinating with internal teams to deliver solutions, preparing account plans and forecasts, ensuring service delivery and issue resolution, and acting as a trusted advisor while continuously improving product and professional knowledge.

Gather and analyze business requirements, translate needs into functional solutions, prepare BRDs and workflows, liaise between stakeholders and technical teams, monitor project progress and risks, support implementations, provide post-implementation support, and recommend process improvements to optimize operations.

Design, optimize, and standardize end-to-end business processes for new products and services. Lead cross-functional BPM initiatives, define SLAs, digitize and automate processes, enforce governance, maintain process assets, and drive change management to improve efficiency, reduce costs, and increase customer and partner satisfaction.

The role involves designing and maintaining BI solutions, analyzing business requirements, and collaborating with teams to meet BI needs.

Design end-to-end enterprise solutions by translating functional, non-functional, and integration requirements into architecture and system designs. Propose technologies, produce solution blueprints and sequence diagrams, identify risks, define methodologies, and ensure delivery of cost-effective, scalable solutions for telecom and global IT environments.

Monitor and analyze alarms and jobs in the AWN network; write/use database programs (SQL, Python, Tableau); dispatch and manage field engineers and outsourced teams; provide 24x7 monitoring for MBB, FBB, and EDS; coordinate resolution and perform on-call duties.