Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
BangkokJob Summary
The Business Process Consultant is responsible for designing, optimizing, and standardizing business processes to support new products, services, and business ventures. This role focuses on end-to-end process integration, leveraging digital tools and automation to drive efficiency, cost reduction, and improved customer and partner satisfaction. The consultant will lead cross-functional initiatives, collaborate with process owners to define SLAs, and promote process stewardship across the organization. Acting as part of the BPM Center of Excellence, this position ensures governance, continuous improvement, and alignment of processes with business strategies.Job Description
Business Process Design
Design and implement business processes for new products, services, business ventures, and platforms.
Focus on end-to-end process integration rather than a functional approach.
Digitize, optimize, and control processes for better efficiency.
Collaborate with process owners to define Service Level Agreements (SLAs).
Lead organizational change management initiatives.
2. Business Process Improvement and Optimization
Lead large-scale, cross-functional initiatives to enhance process performance and quality.
Monitor and measure process improvements to increase revenue, reduce costs, and boost customer and partner satisfaction.
Design both human and automated (BOT) process pathways, leveraging automation tools and cognitive technologies for process transformation.
3. Business Process Standardization
Serve as a Business Process Management (BPM) Center of Excellence (COE).
Establish and enforce process governance standards.
Promote a culture where "Everyone can be a Process Designer" by building process stewardship.
Manage and maintain the Process Assets Repository.
Job Qualifications:
Bachelor’s Degree or higher in Science, Computer Science, Computer Engineering, Engineering, or related IT fields.
Minimum of 5 years’ experience in business process design, BPM project leadership, process improvement, system & operation development, or computer auditing.
Strong knowledge of finance, accounting, business strategy, BPM tools and methodologies, and emerging services (e.g., Cloud, VDO, Gaming, E-Commerce, M2M).
Proficiency in both Thai and English.
Strong analytical skills with the ability to understand complex business processes and systems.
Ability to manage multiple tasks under time constraints and adapt to changing priorities.
Excellent interpersonal and communication skills for effective collaboration across teams.
Recruiter
Anunya Sillapapipat (อนัญญา ศิลปพิพัฒน์)Skills Required
- Bachelor's Degree in Science, Computer Science, Computer Engineering, Engineering, or related IT fields
- Minimum 5 years' experience in business process design, BPM project leadership, process improvement, system & operation development, or computer auditing
- Strong knowledge of finance, accounting, business strategy, BPM tools and methodologies, and emerging services (Cloud, VDO, Gaming, E-Commerce, M2M)
- Proficiency in both Thai and English
- Strong analytical skills with the ability to understand complex business processes and systems
- Ability to manage multiple tasks under time constraints and adapt to changing priorities
- Excellent interpersonal and communication skills for effective collaboration across teams
What We Do
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.
