IT Specialist

Posted 3 Days Ago
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Hiring Remotely in Bangkok, Phra Nakhon, Bangkok, THA
Remote
Senior level
Information Technology • Software
The Role
The IT Specialist will lead system analysis, design solutions, and ensure delivery quality while mentoring junior team members.
Summary Generated by Built In

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

System Analyst

Job Description

  • Gather, analyze, and document business requirements from users and stakeholders, and translate them into functional and technical specifications. 
  • Design end-to-end system solutions, workflows, data models, and system architectures that align with business objectives and enterprise standards. 
  • Analyze existing systems and business processes, identify gaps and improvement opportunities, and propose effective solution enhancements. 
  • Collaborate with Product Owners, Solution Architects, UI/UX Designers, Developers, QA teams, and external vendors to ensure successful project delivery. 
  • Lead and support system integration activities with internal and external platforms. 
  • Ensure compliance with TM Forum standards (SID, eTOM, Open APIs), security requirements, IT governance, and architecture guidelines. 
  • Perform impact analysis, effort estimation, and implementation planning for new initiatives, enhancements, and change requests. 
  • Support SIT, UAT, system validation, troubleshooting, and quality assurance activities to ensure system performance, reliability, and compliance with requirements. 
  • Coordinate system deployment, production releases, post-production monitoring, issue resolution, and continuous improvement initiatives. 
  • Prepare and maintain system documentation, provide user consultation and training, and facilitate knowledge transfer to support and operations teams. 

 

Qualification 

  • Bachelor’s degree or higher in Computer Science, Information Technology, Computer Engineering, or a related field. 
  • Minimum 5 years of experience in IT application development and delivery, including at least 3 years of experience as a System Analyst. 
  • Strong understanding of Software Development Life Cycle (SDLC) methodologies, including Agile, Scrum, and Waterfall. 
  • Proven experience in business requirements analysis, system analysis, solution design, and preparation of functional and technical specifications. 
  • Strong knowledge of business process modeling and system design techniques, including UML, Use Cases, Process Flows, and Sequence Diagrams. 
  • Solid understanding of TM Forum standards and frameworks (SID, eTOM, Open APIs), Microservices Architecture, and API integration. 
  • Experience with web applications, mobile applications, backend systems, databases, cloud platforms, and high-availability enterprise solutions. 
  • Excellent analytical, problem-solving, communication, stakeholder management, and documentation skills. 

Recruiter

Natthanrat Padphong (ณัฐธัญรัฏฐ์ ผัดผ่อง)

Skills Required

  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field
  • 5-10 years of experience in System Analysis, Software Development, or related roles
  • Strong experience in requirement gathering, system design, and SDLC methodologies (Agile/Waterfall)
  • Solid understanding of system architecture, API integration, and database design
  • Proficiency in working with development teams using technologies such as Java, .NET, or other enterprise platforms
  • Experience with SQL, data modeling, and system integration patterns
  • Strong analytical, problem-solving, and decision-making skills
  • Ability to manage multiple stakeholders and communicate complex technical concepts clearly
  • Experience in project coordination or leadership roles is preferred
  • Good command of English (both written and spoken)
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The Company
HQ: Phayathai, Bangkok
4,005 Employees
Year Founded: 1990

What We Do

Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.

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