Jobs at AAA Club Alliance

The Sabre Travel Script/Workflow Specialist optimizes and automates travel booking processes using Sabre GDS, develops scripts, analyzes workflows, and collaborates with IT and travel agents to enhance efficiency.

Sell and process new AAA memberships in-store, upsell upgrades and add-ons, engage members via inbound/outbound interactions, document leads and interactions, handle membership inquiries, and provide backup support for cashiering, tag and title, and IDEMIA services.

The Marketing Insights Strategist will optimize campaigns through data strategies, automate processes, perform statistical analysis, and enhance marketing effectiveness by integrating new data sources.

Process and manage accounts payable functions: invoice and expense processing, vendor record maintenance (including W-9s), reconciliations, discrepancy resolution with internal teams and vendors, check post-processing, and support financial reporting and special projects while ensuring policy compliance.

Provide high-level administrative support to the EVP and CFO including extensive calendar and travel management, meeting planning, correspondence, project/report support, stakeholder communications, and confidential handling of sensitive matters. Independently manage workflows, coordinate large organization-wide meetings, perform project analysis, and represent the executive office with internal and external constituencies.

The IT Audit Manager leads technology-focused audits, evaluates risks, designs assessments, supervises staff, and oversees engagement quality, ensuring alignment with business objectives.

Lead marketing analytics by building data models, SQL queries, and cloud-based processes to optimize multi-channel campaigns, generate targeted lists, measure performance, and mentor junior staff.

Sales Agents develop, present, and sell customized insurance programs, manage client relationships, and generate leads through various methods.

The role involves managing commercial insurance accounts by coordinating renewals, providing customer service, and ensuring policy accuracy. Requires strong communication and time management skills.

Roadside Assistance Technicians and Tow Truck Drivers provide vehicle recovery services, assist with flat tires, battery jumps, and secure vehicle safety while ensuring customer communication and satisfaction.

Manage commercial insurance client accounts by coordinating expirations and renewals, maintaining expiration control logs, providing in-house customer service, assisting marketing efforts for new and renewal business, checking policy accuracy, and completing special projects as assigned.

Prepare and record monthly accounting entries and reports, analyze financial activity, research unusual items, recommend process improvements, maintain GAAP/IFRS knowledge, and support interim and annual audits.

AAA is seeking dependable Roadside Assistance Drivers to provide vehicle services like changing tires and jump-starting batteries while ensuring member safety and satisfaction. Customers can expect quality service under various weather conditions, with paid training and opportunities for bonuses.

Mobile Battery Technicians assist members with vehicle services including tire changes, jump starts, battery replacements, and towing, while ensuring safety and providing excellent customer service.

Designs, configures, implements and supports Genesys Cloud IVR/ACD scripts and omnichannel routing. Provides Tier 3 troubleshooting, Architect flows development, integrations (Salesforce Voice), capacity planning, PCI compliance support, vendor liaison, DR testing, performance monitoring, and user support.

The Sales Executive develops and sells customized insurance programs to commercial clients, managing a pipeline of qualified prospects and collaborating with support staff.

Sales Agents develop and sell customized insurance programs for Personal Lines and Small Commercial clients while managing a pipeline of prospects.

Manage claims process for agency clients, report claims to carriers, monitor claims, and prepare reports as requested by management.

Lead and mentor store associates while delivering excellent customer service and driving sales of memberships, insurance, and travel products. Assist members with travel planning, handle overflow Roadside Assistance calls, and provide backup for cashiering, tag/title, and IDEMIA services. Support the Retail Manager in daily operations to meet store performance goals.

Process driver license and vehicle registration applications, assemble and submit title paperwork, research and resolve rejected applications, and mentor title clerks. Provide customer service, upsell AAA products, answer overflow Roadside Assistance calls, and serve as backup for cashiering and IDEMIA services. Complete required training and obtain certifications such as Notary Public and OLM where applicable.