Senior Specialist, Process Improvement

AAA is hiring for a Senior Process Improvement Specialist to join our team!

What We Can Offer You:

• A competitive salary, dependent on experience
• Annual Bonus + Annual Merit Increase Eligibility
• Comprehensive benefit package including, but not limited to: 3+ weeks of Paid Time Off accrued during your first year, 401k plan with employer match up to 7%, Health & Life Insurance, Tuition Reimbursement, and a complimentary AAA Premier Membership. 

What You'll Do:

• Leads, facilitates and coordinates cross functional process improvement teams through events in the evaluation of existing business processes for the purpose of identifying and executing on improvement and savings initiatives.
• Solves complex business issues to improve operational efficiency through established process improvement methodology.
• Facilitates process improvement and financial discovery sessions, performs data gathering, root cause analysis, process mapping, and team and client data gathering meetings to develop appropriate improvement recommendations.
• Presents improvements and data analysis to senior level leadership.
• Prioritizes and implements process change requirements based on the critical effort needs.
• Oversees process change implementation and testing, and reviews changes to ensure they will result in measurable organizational improvements.
• Determines fiscal impact of recommended efforts, measures impact, and quantifies success.
• Updates and maintains documentation on process improvements/savings initiatives and process performance.
• May support the development of training and/or change management materials or activities to support new processes or procedures.
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in business required, Master’s degree preferred
• 5-8 years relevant experience as Green/Black Belt leading process improvement initiatives
• Experience/certification with Six Sigma, Lean, Business Process Management (BPM) highly preferred
• Strong analytical, critical thinking and problem solving skills
• Strong project management skills
• Excellent communication, facilitation, presentation and relationship building skills
• Ability to work with diverse groups and manage client relationships
• Ability to analyze large data sets for trends
• Proven ability to lead project teams to successful outcomes

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Training