Jobs at 1840 & Company

The role involves assisting customers through email, chat, and phone, resolving inquiries, managing account issues, and ensuring customer satisfaction.

The Senior Business Development Representative will generate sales opportunities through high-volume calls, engage decision-makers, and support pipeline development in a rapidly growing sales hub.

Manage order-to-fulfillment operations: review purchase orders, coordinate license delivery, track open cases, and maintain pipelines. Own subscription and renewal processes in Salesforce, produce renewal and recurring revenue forecasts, surface churn risk and expansion opportunities, track issues in Jira/Confluence, and provide administrative support to the CRO. Collaborate cross-functionally with Sales, TechOps, and Support to improve processes and forecast accuracy.

Lead strategy, development, and deployment of privacy-first, in-house generative AI tools for marketing and content. Design, fine-tune, and scale LLM and RAG systems, integrate AI into workflows, and enforce data governance and compliance across marketing, product, and engineering teams.

The Virtual Assistant will provide customer support, manage inquiries, maintain records, assist in operational tasks, and ensure customer satisfaction on a SaaS platform.

The Senior Business Development Representative will generate qualified sales leads through high-volume outbound calls, engage senior executives, and help establish sales operations in Medellin.

Manage order-to-fulfillment operations, process purchase orders and license delivery, own subscription renewals in Salesforce, provide forecasts and churn/expansion insights, track issues in Jira, and support the CRO with administrative tasks while working US business hours from the Philippines.

The Virtual Assistant will support customer inquiries, manage support tickets, maintain records, and assist with operational tasks in a remote environment.

The Senior Business Development Representative will generate outbound sales opportunities, engage senior executives, and maintain CRM records while contributing to the new sales hub in Medellin.

Provide first-level SaaS customer support, log and follow up incidents, maintain CRM and internal records, prepare operational reports, assist billing/collections, support sales admin tasks, and coordinate meetings and documentation under established processes.

Manage order-to-fulfillment operations, process purchase orders and license delivery, own subscription renewals in Salesforce, provide recurring revenue forecasts, track issues in Jira, and support the CRO with administrative tasks while working US business hours from the Philippines.

The Customer Support Representative will manage customer inquiries through various channels, resolve issues using Zendesk, provide empathetic support, and collaborate on complex cases while maintaining product knowledge.

Manage order-to-fulfillment operations, process purchase orders, coordinate US license delivery, track cases in Jira and internal systems, own subscription and renewal processes in Salesforce, provide forecasts and churn/expansion insights, lead sales pipeline cleanups, and support the CRO with administrative and operational tasks.

Manage order-to-fulfillment and licensing, process purchase orders, coordinate license delivery, own subscription renewals and forecasting in Salesforce, track issues in Jira, support CRO administratively, and collaborate cross-functionally to improve sales processes and pipeline hygiene.

The L3 Systems Administrator will design, manage, and troubleshoot IT systems, provide support, and improve client infrastructure, while documenting all work performed.

Manage order-to-fulfillment and licensing, process purchase orders, coordinate license delivery, own subscription renewals and forecasting in Salesforce, track issues via Jira, support CRO with admin tasks, and collaborate with global Sales, TechOps, and Support teams during US business hours.

Provide remote software troubleshooting and support for users on the ServiceTitan platform, assist with onboarding, and maintain documentation.

Lead and execute organic and paid search strategies across Google, Bing, marketplaces, and Meta. Optimize Shopify stores and marketplace listings, manage PPC campaigns and budgets, implement technical SEO (schema, sitemaps, robots.txt), use AI-driven tools and A/B testing, ensure compliance for regulated/adult categories, and report on rankings, traffic, conversions, and ROAS to drive profitable growth.

Support order-to-fulfillment and subscription renewal processes, process purchase orders, coordinate license delivery, manage order lifecycle, maintain pipelines, own renewals and forecasting in Salesforce, track issues in Jira, and provide administrative support to the CRO.

Provide high-volume technical support via email and occasional video, diagnose data integration issues (APIs, flat-files), document bugs in Jira, maintain product knowledge, contribute knowledge-base articles, and meet CSAT and SLA targets.