What You’ll Be Doing:
- Order Fulfillment & Licensing
- Review and process purchase orders to ensure accuracy and compliance
- Coordinate US license delivery ( cloud keys)
- Manage the full order lifecycle across regions, tracking open cases and collaborating with Sales, TechOps, and Support
- Lead regular syncs with Sales to clean pipelines and streamline processes
- Track requests and issues via Jira and internal systems
- Reporting & Renewals
- Own the end-to-end subscription and renewal process in Salesforce
- Provide accurate forecasts and insights on recurring revenue, renewals, churn risk, and expansion opportunities
- Administrative & Executive Support (CRO)
- Support the CRO with administrative and operational tasks, including Travel reports and other admin work as required
Requirements:
- 3+ years of experience in Sales Operations, Renewals Operations, or Business Analytics (B2B SaaS / Tech preferred)
- Strong communication skills and fluent English (written and verbal)
- Willingness and ability to work US business hours from the Philippines
- Strong expertise in Salesforce
- Advanced skills in Excel
- Experience working with global teams and supporting US-based stakeholders
- Familiarity with Jira, Confluence
- Highly organized, proactive, and able to work independently
Top Skills
What We Do
Welcome to 1840 & Company. We are changing the way companies hire, manage, and grow their workforce. Our mission is leading the future of work towards a more flexible, inclusive, and efficient global job market, enabling businesses worldwide to overcome staffing and skills challenges with ease and efficiency. As a global leader in business process outsourcing (BPO) and staff augmentation, we offer comprehensive solutions that span from Recruitment Process Outsourcing (RPO) to global compliance and payroll services. Our approach reduces traditional hiring costs by up to 70%, offering a scalable, cost-effective solution for businesses at any growth stage. At the core of our strategy is an advanced AI-driven talent matching system, part of our 1840 Global Talent Cloud, which ensures quick and precise placement of vetted professionals in over 150 countries. This unique capability allows us to provide quality staffing solutions rapidly, addressing the dynamic needs of today's businesses. 1840 & Company is more than just a BPO provider; we are a strategic partner committed to adding value and enhancing productivity. By managing the complexities of international staffing and operations, we enable our clients to focus on their core missions with the confidence that their outsourcing needs are in expert hands. Visit our website at www.1840andco.com to learn more and request a free consultation on scaling your company's growth with global remote talent.
