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Seeking a Strategic Account Executive in Austin to serve as a partner for named accounts in Texas, driving net new sales and managing upsell opportunities within the territory. Collaborate cross-functionally to secure new business and advocate for client needs. Must have 4+ years of closing experience in software sales, with the ability to drive consensus and conduct strategic conversations at the executive level.
As an Associate Customer Advisor II at Rapid7, you will work with the Customer Advisor team to deliver service to customers, gain valuable experience in Information Security and Managed Detection and Response, assist in Incident Response handling and customer communication, review customer deliverables, and contribute to customer relationship management.
Responsible for accurate and timely billing of customer invoices, leading billing team, providing technical support to customers, ensuring order processing accuracy, and driving continuous process improvements in billing operations.