Editors' Picks Articles

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Edward Hearn Edward Hearn
Updated on April 19, 2024

How Data Visualizations Can Be Misleading

There are lies, damned lies and statistics. And then there are data visualizations.

Dawn Kawamoto Dawn Kawamoto
Updated on April 18, 2024

How to Avoid Groupthink: 13 Tips for the Workplace

Here’s how to avoid groupthink minefields and leverage their benefits.

Andres Lares Andres Lares
Updated on April 16, 2024

5 Things Employers Can Learn From a Viral Layoff Video

Adding empathy and compassion to the layoff process helps employees and can also protect a company’s reputation.

Image: Shutterstock / Built In
Jacob Biba Jacob Biba
Updated on April 15, 2024

Will Charging an Electric Car Ever Be Quick and Easy?

EV chargers remain slower than gas pumps — and much more difficult to find.

Image: Shutterstock / Built In
Mae Rice Mae Rice
Updated on April 15, 2024

How Eterneva Markets Its Product to Mourners

Eterneva has honed a low-pressure strategy for marketing memorial diamonds.

Alexandria Jacobson Alexandria Jacobson
Updated on April 15, 2024

Is the Dream Job Real? The Great Resignation Poses New Questions, Challenges.

You don’t need a corner office at a notable company to be living your dream.

Alexandra Marin Alexandra Marin
Updated on April 15, 2024

5 Reasons Why Every Email You Send Should Be Mobile-Friendly

Failing to optimize emails for mobile users can lead to lower open, conversion and click through rates. And that’s just the start.

Image: Shutterstock / Built In
Brian Nordli Brian Nordli
Updated on April 15, 2024

What Are Soft Skills?

From empathy to curiosity, here’s how to learn and practice nontechnical abilities.

Image: Shutterstock
Hal Koss Hal Koss
Updated on April 15, 2024

Brand Equity: How to Measure a Brand’s Value

Every marketer knows brand equity is important. Why can’t they agree on how to measure it?

Marc Benioff Marc Benioff
Updated on April 15, 2024

Why Salesforce’s Biggest Customer Hated Our Product

In 2013, we nearly lost our largest account for one simple reason: They hated Salesforce. Here’s how we kept their business.