Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage a portfolio of enterprise accounts to drive renewals, identify upsell opportunities, host quarterly business reviews, resolve escalations, build executive relationships, and meet renewal/net retention quotas.

Own the voice agent go-to-market: define category narrative, drive developer adoption to enterprise deployment, lead product launches, craft positioning and battlecards, enable sales with collateral and proof points, collaborate on market and competitive intelligence, produce developer-facing content, and build repeatable AI-assisted PMM workflows.

Own end-to-end renewal negotiations for strategic, high-value consumption-based accounts. Forecast usage-driven renewals, build pricing and packaging, defend value with data, identify expansion opportunities, and quarterback cross-functional deal strategy to prevent churn and capture growth.

As a Staff Product Analyst, you'll define analytics strategies, build measurement infrastructure, design experiments, and partner with product teams to boost self-serve conversion and product adoption.

Lead and execute analytics implementations (primarily Google Analytics/GTM or equivalents), consult on technical solutions, manage client interactions, QA project work in Asana, mentor junior consultants, and deliver insights and data visualizations for clients.

Leads technical pre-sales and foundational implementation engagements for SailPoint SaaS solutions. Discovers customer requirements, maps them to product capabilities, delivers proof-of-value implementations, explains architecture and best practices, and collaborates with sales, product, services, and customer success teams. Develops AI and agentic technology solutions for demonstrations and customer problems, while serving as a technical and consultative advisor to customers, partners, and colleagues.

Lead technical customer engagements for strategic accounts, supporting sales, solution design, foundational implementations, and proof-of-value deployments. Discover requirements, map them to SailPoint solutions, educate customers on architecture and best practices, collaborate across sales, product, professional services, and customer success, and develop AI- and agentic-technology solutions for demonstrations and customer outcomes.

Supports enterprise sales by discovering customer requirements, mapping them to SailPoint solutions, and delivering foundational implementations and proof-of-value engagements. Acts as a technical lead and consultative advisor, educating customers on architecture and best practices. Collaborates with sales, product, professional services, partners, and customer success teams while developing AI-driven and agentic solutions for demonstrations and customer outcomes.

Build and operate reliable, scalable cloud infrastructure supporting Webflow products. Lead initiatives that improve reliability, reduce incident and triage load, and optimize cost and performance across multi-region environments. Develop infrastructure automation, modernize services, improve on-call and incident response, collaborate with product engineering teams, participate in design reviews, and mentor junior engineers. The role requires expertise in cloud platforms, containers, infrastructure as code, Cloudflare tooling, distributed systems, and software development.

Administer global compensation and benefits programs, including compensation cycles, job pricing, pay ranges, benefits enrollment, open enrollment, leave processing, audits, compliance, vendor coordination, and employee support. Maintain accurate data across Workday, payroll, and vendor systems; produce reports and survey submissions; and improve workflows through automation, documentation, and AI tools.

Lead the technical vision and architecture for backend systems supporting experimentation, personalization, analytics, and conversion optimization. Design and operate high-throughput distributed systems and APIs, build data infrastructure, and productionize AI/ML capabilities. Drive complex multi-team initiatives, influence engineering strategy, establish technical standards and operational excellence, and mentor senior engineers. Partner with product, data science, ML, and engineering teams to translate business needs into scalable solutions.

Own Arcadia’s revenue operating system, including Salesforce, forecasting, pricing, SKUs, quote-to-cash, KPI frameworks, sales compensation, and AI-powered reporting. Lead the evaluation and roadmap of the revenue technology stack while partnering with Sales, Marketing, Customer Success, Finance, Product, and Tech. Build scalable processes, improve forecast accuracy, analyze pipeline and sales efficiency, and drive predictable growth in a high-growth SaaS environment.

Leads commercial growth initiatives from concept through traction, including market sizing, business cases, go-to-market strategy, competitive intelligence, and cross-functional execution. Drives executive committee operating rhythms, board preparation, strategic initiative tracking, decision-making, and accountability across Product, Clinical, Marketing, Finance, Sales, and executive stakeholders.

Own product-layer performance for agentic AI systems in healthcare. Design prompting, retrieval, context, memory, tool use, evaluation, escalation, and human-review workflows. Build production-grounded evaluations, diagnose failures, improve accuracy, reliability, latency, cost, and steerability, and approve model changes. Partner with Product and Engineering while maintaining model cards, intended-use guidance, limitations, and failure-mode documentation for safe, transparent deployment.

Provide bilingual (English/Spanish) phone and email support to policyholders and agents: answer/return calls, resolve complaints, process requests, scan/index documents to OnBase, mail outgoing correspondence, monitor fraud trends, assist investigations, complete assigned projects, and participate in ongoing product/process training.

Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.

Handle inbound cancellation calls and outbound lapse recovery to retain life insurance policyholders. Assess customer needs, recommend solutions, document interactions, meet call center KPIs, and maintain product knowledge while delivering empathetic, accurate service.

Sell Wasabi cloud storage to enterprise accounts across the South Central region. Responsibilities include prospecting, converting leads, managing sales pipelines, coordinating partner-led account strategies, closing new business, expanding existing accounts, and developing long-term customer relationships. The role requires B2B or channel technology sales experience, complex sales-cycle expertise, CRM proficiency, strong communication, and a results-oriented approach.

Leads a data science team focused on customer intelligence and personalization across digital products, apps, newsletters, and marketing channels. Develops lifetime value, segmentation, retention, recommendation, attribution, forecasting, and engagement models. Owns product funnel analytics and experimentation, including A/B testing and causal inference. Partners with Product, Marketing, Editorial, Data Operations, and Engineering to translate customer behavior into product improvements, measurable growth, and scalable data capabilities.

Develops and productionizes deep learning and machine learning perception models for robotics and recycling sortation. Responsibilities include experimenting with neural network architectures, designing computer vision solutions, conducting statistical experiments, deploying successful models, collaborating with data, modeling, and cloud infrastructure teams, and improving ML infrastructure.