Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead Salesforce and billing platform engineering with an emphasis on AI-driven automation. Build scalable Salesforce solutions (Apex, Flow, LWC), pilot LLM/agent workflows, modernize CI/CD and test automation, support Quote-to-Cash and billing processes, collaborate across product and finance, drive technical debt reduction, and mentor junior engineers.

The Principal Cloud Support Engineer at Wasabi leads technical support, mentors engineers, resolves complex issues, and advises enterprise clients, focusing on cloud storage solutions.

Lead deployment, configuration, optimization, and operational support of CrowdStrike Falcon AI/ML detection and response capabilities. Tune ML models, build automation playbooks, develop scripts using Falcon APIs, integrate AI features with customer toolchains, support incident response and threat hunting, deliver customer workshops, and mentor team members. Travel up to 25%.

Lead global registration strategy and event technology for CrowdStrikes event portfolio. Own platform administration (RainFocus), integrations, automations, reporting, onsite operations, vendor partnerships, and continuous improvement to deliver scalable, data-driven attendee experiences across flagship and regional events.

Manage a team of TPRM analysts to run the vendor risk lifecycle, improve tooling and automation (ServiceNow TPRM, AI), perform assessments and audits, develop TPRM policies aligned to frameworks (NIST/ISO/SOC 2), partner with procurement/legal/IT, track KPIs, and support audit and reporting to leadership.

The Principal AI/ML Engineer will develop machine learning models for campaign optimization in AdTech, collaborating across engineering and product teams to enhance advertising capabilities.

Lead enterprise sales for Publisher Cloud, driving net new ARR, multi-product adoption, and strategic account growth. Recruit, coach, and manage high-performing field sales teams, improve forecast accuracy and pipeline coverage, and partner cross-functionally to execute revenue plans and accelerate deal velocity.

Lead Customer Success for Sailthru within Publisher Cloud, owning retention, Net Revenue Retention, expansion, adoption, NPS, and advocacy. Manage enterprise portfolio, drive lifecycle and email personalization strategies, run account planning and forecasting, mitigate churn, develop CSM team, and partner with Sales, Product, Operations, and Support to deliver measurable customer outcomes and growth.

Lead and build a Strategic Customer Success team, design high-touch success programs and playbooks, coach CSMs into consultative executive partners, define adoption and retention metrics, synthesize account insights into product feedback, partner cross-functionally, and experiment to create a scalable strategic CS motion for a multi-product AI productivity suite.

The Sales Engineer will support Account Executives by aligning Superhuman's solutions with educational institutions’ needs, delivering demos, conducting POCs, and engaging with technical stakeholders.

Design, develop, implement, and evaluate synchronous, asynchronous, and blended learning solutions. Partner with SMEs and business units to create eLearning, instructor-led training, job aids, assessments, and metrics-driven improvements. Manage multiple instructional design projects, facilitate Train-the-Trainer sessions, and leverage e-learning tools (including Articulate and AI-enabled technologies) to improve associate performance and ROI.

Assist the Chief Strategy Officer in executing corporate strategy, perform analysis, support decision-making, and develop strategies to enhance Agero's market position.

Leads enterprise learning architecture, digital learning infrastructure, AI-assisted learning pathways, skills forecasting, curriculum design, manager enablement, and learning analytics. Partners with business leaders to align capability development with strategic goals, modernizes learning technology, builds personalized upskilling programs, and measures learning impact, skill velocity, behavioral adoption, internal mobility, and return on investment.

Own and grow strategic distribution and ecosystem partnerships across AI, hardware, developer, and SaaS ecosystems. Identify opportunities, build business cases and financial models, lead commercial negotiations, manage partnership lifecycle, and collaborate cross-functionally to drive customer acquisition, product adoption, and revenue growth while using data and AI-enabled tools to optimize outcomes.

Lead global sales enablement to drive revenue via targeted programs, training, playbooks, onboarding, manager coaching, and analytics. Partner with Sales, RevOps, Product, and Marketing to align enablement to revenue goals and measure impact.

Analyze Talent Acquisition and people data to identify hiring trends, bottlenecks, quality issues, and equity opportunities. Partner with recruiting and business leaders to translate ambiguous questions into rigorous analyses, validate data, monitor metrics, and deliver actionable recommendations. Lead analytics projects end to end while using storytelling, product management, design thinking, and data-driven iteration to improve employee and candidate experiences.

Help new Dynatrace customers adopt Digital Experience capabilities (Synthetic Monitoring, RUM, Session Replay). Perform data-driven analysis, create concise enablement and investigation deliverables, prioritize customer onboarding activities, drive usage expansion, and collaborate with account teams while communicating findings to technical and business stakeholders.

Lead product strategy and roadmap for Toast Now mobile, work with engineering and design to ship and iterate features, define success metrics, engage customers for research, and drive measurable impact across cross-functional teams.

Design and own end-to-end technical solutions and integration architecture for enterprise restaurant rollouts. Translate business requirements into scalable designs, validate integrations during pilots, oversee rollout integrity, produce handoff documentation, manage technical risk and escalations, and coordinate cross-functional teams from pre-sale through post-live stabilization.

Provide multi-channel customer support for payroll tax accounts: research and resolve tax notices, coordinate with tax agencies and internal teams, reconcile liabilities, assist with TPA and POA setups, and contribute to recurring filings and process improvements.

Design, build, and run secure production infrastructure across cloud-native and air-gapped deployments. Own end-to-end platform outcomes, harden the artifact pipeline for signed releases, embed with teams to advise on security and deployment best practices, and partner with GRC on STIGs, CVE remediation, and audit readiness for classified environments.

Build, operate, and secure cloud-native and edge infrastructure including Kubernetes, artifact pipelines, application streaming, and air-gapped appliances. Partner with product, GRC, and mission owners to design, deploy, and harden systems, remediate vulnerabilities, support audits (IL5/IL6/JWICS), and ensure trusted artifact delivery across environments.

Administer a portfolio of complex federal government contracts post-award, partner with cross-functional teams, prepare modifications and correspondence, identify and escalate contractual risks, maintain contract records and reporting, support customer communications, and improve contract management processes and playbooks.

The role entails forecasting, planning, and analysis for Zapier's self-serve and new products businesses, requiring strong SQL skills and finance expertise.