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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Leads healthcare consulting engagements focused on nursing systems, clinical workflow redesign, patient experience, and operational improvement. Manages project teams, budgets, timelines, and client relationships while analyzing payer metrics, denial rates, and clinical behavior data. Designs nursing strategies, delivers training and coaching, and provides executive recommendations to health system leaders. Requires extensive nursing leadership experience, analytics proficiency, healthcare performance improvement expertise, and willingness to travel up to 75%.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Managing Consultant, Nursing
Why We Have This Role
Nursing leadership and clinical workflows directly determine patient outcomes, care connection, and operational performance across health systems. In this leadership role, you will apply deep clinical nursing background and data analytics to guide healthcare organizations through complex system redesign, clinical process improvement, and cultural change. You will lead project teams, direct end-to-end consulting engagements, and partner directly with client stakeholders to solve high-stakes operational and care delivery challenges. Working alongside senior practice leadership, you will coach nursing teams, implement proven patient experience best practices, and build lasting, high-value client relationships. If you are a seasoned nursing leader driven to combine clinical expertise with advanced analytics to elevate care delivery nationwide, this role offers the perfect platform.
How You’ll Find Success
- Combines Clinical Depth & Data Mastery: Translates complex clinical and operational data assets into actionable system designs and nursing strategies.
- Leads and Empowers Teams: Effectively manages project teams, coordinates resources, and delegates efficiently to achieve high-quality engagement outcomes.
- Designs Connection-Focused Strategies: Leverages nursing expertise to implement processes that help nurses connect deeply with patients and improve care delivery.
- Communicates with Influence: Builds immediate credibility across all levels of client management, effectively conveying risks, strategies, and solutions.
- Masterful Trainer & Coach: Delivers high-engagement training and knowledge transfer to elevate clinical staff performance and process adoption.
- Drives Execution Excellence: Manages complex project timelines, budgets, scope, and deliverables with agility under pressure and competing priorities.
How You’ll Grow
- Step into engagement leadership, directing multi-faceted consulting teams and managing complex health system projects.
- Expand your strategic consulting repertoire by designing scalable, system-wide nursing and patient care frameworks.
- Deepen your executive presence by partnering directly with health system leaders to shape nursing strategy and organizational culture.
- Gain exposure to advanced healthcare analytics, payer metrics, and nationwide clinical improvement methodologies alongside practice leaders.
Things You’ll Do
- Direct End-to-End Consulting Engagements: Manage project scope, budgets, timelines, and outcomes while directing project teams to deliver world-class clinical consulting.
- Design Systems for Nursing Excellence: Partner with clients to complete data analyses, process redesigns, and clinical workflows that strengthen care connection and operational efficiency.
- Facilitate Clinical Training & Coaching: Deliver interactive, high-impact training programs that embed patient experience best practices and sustainable process improvements across nursing teams.
- Synthesize Advanced Healthcare Analytics: Construct and lead analytical reviews across payer metrics, denial rates, and clinical behavior assessments to deliver clear executive recommendations.
- Build High-Trust Client Relationships: Serve as the primary point of contact on engagement streams, establishing credibility and generating strong client satisfaction.
- Optimize Resource Delegation: Coordinate internal and client resources effectively using structured project management tools and work plans.
What We’re Looking For On Your Resume
- 10+ years of nursing experience with proven success designing clinical systems, processes, and care connection strategies.
- Demonstrated track record in training, coaching, and leading performance improvement initiatives within healthcare settings.
- Strong technical data analytics skills (e.g., Excel, Access, SQL, SAS) combined with advanced proficiency in MS Office tools (PowerPoint, Word).
- Experience in a Magnet®-designated healthcare organization with a focus on professional training, education, or leadership development (strongly preferred).
- Management/strategic consulting experience in healthcare environments (preferred).
- Bachelor’s degree required; ability to travel up to 75%.
What You Should Know About This Team
- Clinical Mission Driven: We sit at the intersection of clinical excellence and data analytics, helping health systems transform nursing workflows and patient connection.
- Collaborative Leadership Culture: You will lead project teams while working directly with Associate Principals, Principals, and Partners in an environment that prioritizes team growth and shared ownership.
- Focus on Practical Innovation: We translate complex data sets into practical tools, education, and workflow changes that make real-world impacts for frontline care teams.
- High-Trust Client Partnerships: We serve as embedded, trusted advisors to health system leadership, building long-term relationships through proven engagement outcomes.
Our Team’s Favorite Perks and Benefits
- We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics.
- Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents.
- Full-time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Variable allowances for wellness, meals, transportation, and more.
The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
Remote Base Annual Pay Transparency Range
$105,000—$127,500 USD
Skills Required
- 10+ years of nursing experience designing clinical systems, processes, and care connection strategies
- Track record in training, coaching, and leading performance improvement initiatives within healthcare settings
- Strong technical data analytics skills using tools such as Excel, Access, SQL, or SAS
- Advanced proficiency in Microsoft Office, including PowerPoint and Word
- Bachelor's degree
- Experience in a Magnet-designated healthcare organization focused on professional training, education, or leadership development
- Management or strategic consulting experience in healthcare environments
- Ability to travel up to 75%
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Distinctive lifestyle perks such as an annual wellness reimbursement, an annual Experience Bonus, and short work-from-anywhere flexibility are frequently highlighted. Feedback suggests these additions provide tangible value beyond the core package.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and a substantial employer contribution toward premiums. Feedback suggests medical, dental, and vision offerings are a consistent strong point.
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Parental & Family Support — Family-building resources include fertility support plus adoption and surrogacy reimbursement, paired with parental leave programs and return-to-work transition support. Feedback suggests these programs feel inclusive and materially supportive for growing families.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
