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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Manages a team of 7–9 federal sales representatives, coaches them to exceed quotas, and drives new-logo and expansion revenue. Serves as an executive sponsor throughout the sales cycle, builds strategic account plans, develops federal customer and contractor relationships, and supports prospecting, demonstrations, presentations, and deal closure. Requires expertise in federal SaaS sales, procurement processes, security standards, RFPs, and team leadership.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Federal Sales Manager
Why We Have This Role
Qualtrics’ Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across Federal organizations in North America. The Federal Sales Manager is expected to help with all sales efforts with their team and includes coaching, assisting, and executing on the entire sales process.
How You’ll Find Success
- Takes the initiative to have a point of view and overall strategic vision and plan on the health and govcon space.
- Takes customer relationships to the next level acting as an executive sponsor
- Strong quantitative, analytical, and conflict resolution abilities
- Recruit, Coach and Train your team to consistently hit and exceed quotas.
- Willingness to travel and be client facing 50% of the time (approximate travel time dependent on team and to be confirmed by Hiring Manager)
How You’ll Grow
- As a mission-driven company within Qualtrics Federal, our SaaS platform is used to help some of the largest and most impactful Federal organizations in the world listen, understand, and take action with their data.
- You will manage the team and enable them to sell technology that will solve actual agency problems and challenges. If you love a strategic, analytical sales process and working with a variety of stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing.
Things You’ll Do
- Manage a team of 7-9 Sales Reps
- Enable your team to sell the Qualtrics Platform and become a trusted advisor to a variety of buyers in the Federal vertical
- Engage with clients at all points of the sales cycle as an executie sponsor- including prospecting, product demonstrations, on-site presentations, through close
- Help your team to drive net-new revenue growth through new logo acquisition and expansion of current accounts
- Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM)
- Meet quarterly and annual objectives and key results
- Build strategic account plans to grow the existing business and identify new opportunities with customers and through partners
What We’re Looking For On Your Resume
- 4-6 years of experience selling SaaS solutions to the Federal vertical
- Prior experience in managing a team of sellers
- Successful track record in achieving assigned targets within the Federal vertical
- Successful track record providing executive-level impact to clients and partners
- Strong management and coaching skills
- Well-versed in federal procurement processes and regulations
- Well-versed in federal government security standards and policies
- Prior experience in building relationships with relevant federal contractors
- Prior experience in responding to federal government RFI's and RFP's
What You Should Know About This Team
- The Qualtrics Federal team prides itself on its culture of collaboration, hard working mentality, and winning
- We are the fastest growing sector within the company
- The Federal space is just getting started. Join a team that is building something and making a difference for our customers
Our Team’s Favorite Perks and Benefits
- 100% Performance based promotions -- not politics or tenure
- Quarterly in-person get togethers for team activities
- Federal specific training and enablement to further hone in your skills
The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits.
Remote Base Annual Pay Transparency Range
$130,500—$158,500 USD
Skills Required
- 4–6 years of experience selling SaaS solutions to the federal sector
- Experience managing a team of sellers
- Successful track record achieving assigned targets within the federal sector
- Experience delivering executive-level impact to clients and partners
- Strong management and coaching skills
- Knowledge of federal procurement processes and regulations
- Knowledge of federal government security standards and policies
- Experience building relationships with relevant federal contractors
- Experience responding to federal government RFIs and RFPs
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Distinctive lifestyle perks such as an annual wellness reimbursement, an annual Experience Bonus, and short work-from-anywhere flexibility are frequently highlighted. Feedback suggests these additions provide tangible value beyond the core package.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and a substantial employer contribution toward premiums. Feedback suggests medical, dental, and vision offerings are a consistent strong point.
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Parental & Family Support — Family-building resources include fertility support plus adoption and surrogacy reimbursement, paired with parental leave programs and return-to-work transition support. Feedback suggests these programs feel inclusive and materially supportive for growing families.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
