Top Tech Jobs & Startup Jobs in Wilmington, NC

Lead the technical pre-sales process for municipal prospects across the United States. Responsibilities include conducting tailored product demonstrations, running discovery sessions, responding to RFPs and RFIs, building proof-of-concept configurations, supporting proposal and pricing discussions, and serving as the technical contact during evaluations. The role partners closely with account executives and relays prospect feedback to product teams. Candidates should be comfortable presenting software to non-technical government audiences and managing multiple active opportunities.

Owns employee workplace technology, including device and account provisioning, access management, IT support, SaaS inventory, onboarding and offboarding processes, and workplace technology governance. Builds and deploys AI-powered automations and agentic workflows for non-clinical teams using tools such as Claude, Make.com, Zapier, and similar platforms. Measures automation ROI, documents solutions, and partners with People, Technology, and CTO stakeholders.

Manages daily social publishing across Instagram, TikTok, YouTube, and Facebook; captures and edits short-form event video; engages dancers, studios, and parents; prepares weekly performance reports; identifies trends; and coordinates user-generated and creator content, including rights and approvals. The role requires strong brand-voice writing, social fluency, organization, trend awareness, and willingness to travel to events and work occasional peak-season weekends.

Directs the claims management function for Master Policy TLL and Contents Claims. Leads claims adjusters, oversees complex claim adjustment and settlements, ensures regulatory compliance, manages disputes and DOI complaints, represents the company in depositions, and improves departmental performance. The role also develops team capabilities, maintains external stakeholder relationships, and analyzes claims trends and operational metrics.

Test web, mobile, backend, and AI products; design risk-based testing strategies; create test cases, checklists, and shared data; report, troubleshoot, prioritize, and triage bugs; own end-to-end testing; review requirements; collaborate with product and engineering throughout the SDLC; and advocate for quality and process improvements in a remote environment.

Supports daily administrative and operational activities by maintaining records and spreadsheets, coordinating requests, tracking tasks and deadlines, preparing basic reports, resolving routine issues, and providing general assistance to managers and teams. The role requires strong organization, communication, follow-up, problem-solving, and the ability to work independently in a remote environment.

Owns day-to-day relationships with GRC and compliance automation partners, managing referrals, deal registration, partner-sourced pipeline, dashboards, and forecasting. Coordinates Sales, Marketing, BDR, Audit, and Product teams; resolves escalations; improves partner and customer experiences; and builds scalable enablement, communication, and referral processes. The role requires strong analytics, cross-functional influence, relationship management, and familiarity with GRC, compliance, audit, or security frameworks.

Freelance AI Project Reviewer evaluates learner submissions against detailed rubrics, makes consistent pass/fail judgments, and provides constructive written feedback. The reviewer collaborates with product and learning design teams to refine assessment criteria, compares human and AI evaluations for calibration, and documents reasoning to support consistency. This temporary role averages approximately 20 hours per week and requires independent work, strong written communication, and at least five years of assessment or educational feedback experience.

Leads implementation and ongoing account management for Scholarship Granting Organizations using the FACTS Grant & Aid solution. Responsibilities include consultative sales support, client configuration, training, awarding processes, reporting, tax-program expertise, escalated issue resolution, process documentation, functionality ticket management, and cross-functional collaboration. The role serves as a subject matter expert while driving customer satisfaction, product utilization, compliance, retention, and operational excellence.

Supports national account sales through data collection, analysis, dashboards, reporting, forecasting, market research, and presentation development. Partners with account and cross-functional teams to identify growth opportunities, track field execution, improve processes, and inform sales and inventory planning for major retail customers.