Solutions Engineer

Posted 2 Days Ago
Hiring Remotely in United States
Remote
Mid level
Software
Making communities a better place to work and live.
The Role
Lead the technical pre-sales process for municipal prospects across the United States. Responsibilities include conducting tailored product demonstrations, running discovery sessions, responding to RFPs and RFIs, building proof-of-concept configurations, supporting proposal and pricing discussions, and serving as the technical contact during evaluations. The role partners closely with account executives and relays prospect feedback to product teams. Candidates should be comfortable presenting software to non-technical government audiences and managing multiple active opportunities.
Summary Generated by Built In
About GovPilot: 

GovPilot provides cloud-based software solutions to local governments, aiming to make our communities better places to live and work. As a mission-driven company, GovPilot is committed to creating impactful technology that serves the public good. 

We are looking for team members who take pride in their work and seek to consistently improve themselves, their skills, and their knowledge. If this sounds like you–and the type of work environment where you’d thrive–we hope you’ll join us!

What We Offer:
  • Competitive salary.
  • Unlimited PTO.
  • Flexible working hours and remote work options.
  • Comprehensive health, dental, and vision insurance.
  • Professional development opportunities and learning budget.
  • Home office and IT budget.
  • Supportive team environment.
  • The chance to work on innovative projects with cutting-edge technologies.

The role

As a solutions engineer at GovPilot, you'll be the technical heartbeat of our sales process. You'll partner closely with our account executives to win new business — running product demonstrations, responding to RFPs, and helping prospects understand exactly how GovPilot solves their problems. You know how to translate complex software capabilities into clear, compelling stories for non-technical buyers.

This is a pre-sales role. You'll spend most of your time in discovery calls, demos, and proposal responses — not in implementation. You'll be talking to City Managers, IT Directors, Town Clerks, and Building Officials, so the ability to connect with public sector buyers is essential.

We're looking for candidates based in the West or Central time zones to ensure strong coverage across our growing municipal prospect base in those regions.

What you'll do

  • Lead tailored product demonstrations for municipal prospects across the US
  • Partner with AEs throughout the sales cycle — from discovery through proposal
  • Own RFP and RFI responses, working with internal teams to craft accurate, competitive answers
  • Run discovery sessions to uncover prospect needs and map them to GovPilot capabilities
  • Build custom demo environments and proof-of-concept configurations
  • Serve as the technical point of contact during competitive evaluations
  • Capture and relay product feedback to our product team based on prospect conversations
  • Support proposal and pricing discussions alongside sales leadership

What we're looking for

  • Experience in a pre-sales, solutions engineering, or sales engineering role at a SaaS company
  • Comfort presenting to non-technical audiences — you simplify, not impress
  • Experience selling to or working within local or state government (strongly preferred)
  • Familiarity with govtech platforms (e.g., permitting, licensing, land management, or ERP)
  • Strong written communication — RFP responses require precision
  • Ability to manage multiple active deals and demos simultaneously
  • Self-starter mentality — this is a remote role with high autonomy
  • Curiosity about how government operations work and how software improves them
  • Based in the West or Central time zone (strongly preferred)

Nice to have

  • Direct experience at a govtech company (CivicPlus, Tyler Technologies, OpenGov, Accela, etc.)
  • Knowledge of government procurement processes, including cooperative purchasing vehicles
  • Experience working with HubSpot or similar CRM platforms
  • Background in public administration, planning, or municipal operations
How to Apply:

If you are passionate about technology and eager to work on a dynamic team, we would love to hear from you. Please submit your resume and cover letter today! 

*GovPilot is unfortunately unable to provide sponsorship at this time.

Equal Opportunity Employer:

GovPilot is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. It's important to us that our workforce reflects people of all backgrounds, identities, and experiences and by providing this data, if you choose to, it will help us to stay accountable. 

Join us in creating amazing technology solutions that make a difference. Apply today!

Skills Required

  • Experience in a pre-sales, solutions engineering, or sales engineering role at a SaaS company
  • Ability to present and explain complex software capabilities to non-technical audiences
  • Strong written communication skills for accurate RFP responses
  • Ability to manage multiple active deals and demonstrations simultaneously
  • Self-starter mentality and ability to work autonomously in a remote role
  • Curiosity about government operations and how software improves them
  • Experience selling to or working within local or state government
  • Familiarity with GovTech platforms such as permitting, licensing, land management, or ERP systems
  • Residence in the West or Central time zone
  • Direct experience at a GovTech company
  • Knowledge of government procurement processes, including cooperative purchasing vehicles
  • Experience with HubSpot or a similar CRM platform
  • Background in public administration, planning, or municipal operations
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The Company
HQ: Maidenhead
57 Employees
Year Founded: 1997

What We Do

Our products are designed to meet diverse local government needs. For over 28 years, SDL's solutions have created digital processes, enhanced interdepartmental connectivity, and delivered meaningful outcomes for employees and the communities they serve.

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