Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage a portfolio of 60–75 mid-market customers: lead onboarding, implementation, product adoption, and renewals; monitor customer metrics and satisfaction; advocate customer needs to product and engineering; contribute to operational improvements; and apply AI tools to improve CSM workflows and outcomes.

Prepare accurate customer invoices and process contracts across SaaS, license, and services billing models; execute billing cycles; resolve billing tickets; manage key accounts; maintain SOPs and onboarding; drive process improvements and automation; partner with Revenue Accounting, Deal Desk, Sales Operations, and Legal; support audits and billing-related projects.

Senior sales leader responsible for national account strategy and execution across Club, Mass, and Value channels. Leads National Sales Directors and field teams to drive revenue, profitability, forecasting, trade spend, and customer growth. Partners cross-functionally with Marketing, Finance, and Operations, manages key customer relationships and joint business plans, oversees recruiting and team development, and travels extensively to support customer engagement and execution.

Lead and scale a distributed Product Design and UX Research team, drive AI-augmented design workflows, architect agentic and Zero-UI experiences, evolve the global design system, partner cross-functionally to translate complex compliance and payroll data into intuitive user flows, and establish responsible AI and data privacy design principles.

Own complex order workflows from quote-to-cash, evaluate and process customer orders for accuracy and compliance, resolve non-standard deal scenarios with Sales/Finance/RevOps, analyze order data to identify root causes, and document/process improvements to increase scalability and throughput.

Lead and mentor a Field Application Engineering team to provide pre- and post-sales technical support for PCB design, manufacturing, and assembly. Act as customer technical liaison, drive DFM engagement, translate requirements into product/process improvements, support strategic accounts, develop technical sales materials, and ensure compliance with industry standards and export controls.

1099 independent sales reps visit local independent retailers to cold-pitch RepRally, place orders via a mobile app, build relationships, activate accounts, and drive repeat high-volume re-orders and territory growth.

Design, improve, and deploy production-grade computer vision systems for sports video: detection, multi-object tracking, camera calibration, homography, field registration, identity association, and robustness across varied cameras and video quality. Lead experiments, adapt models to new domains, collaborate with data and engineering teams, and drive end-to-end solutions from prototype to production.

Work as a technical partner to customers adopting Sequen AI, translating requirements into production-grade ML systems. Provide API integration support, systems architecture guidance, hands-on diagnostics, and stabilization from experiment to production. Advocate customer needs to product and engineering, identify usage patterns, drive long-term adoption and expansion, and manage stakeholder relationships across technical and business teams.

Lead and deliver organizational assessments and transformation projects including strategic planning, process mapping, policy development, change management, and implementation. Manage project teams, mentor staff, assess and mitigate risks, and contribute to company standards and best practices to improve client operations and efficiency.

Lead and perform air permitting and compliance projects nationally, including regulatory gap analyses, permit application preparation and submission, multi-media environmental audits, compliance support and reporting, agency negotiations, risk reduction, tool and standards development, project oversight, and mentoring junior staff.