Company Overview
ITGoals is a dynamic and innovative company committed to driving growth and delivering exceptional digital solutions. We foster a collaborative and inclusive work environment where creativity and technical excellence thrive—working from Cairo with international collaboration.
Job Title
Senior SAP SD_CS Business Application Analyst
Location
Cairo, Egypt
Role Purpose:
Responsible for planning, designing, configuring, implementing, and supporting SAP SD/CS solutions within the S/4HANA environment. The role ensures efficient execution and optimization of Order-to-Cash (O2C) processes, seamless integration with other SAP modules, and delivery of assigned projects aligned with business requirements.
Key Accountabilities:
1- SAP SD Configuration & O2C Management
● Configure SAP SD modules in S/4HANA, including Sales Documents, Pricing, Business Partner, Output Determination, Shipping, Delivery, and Billing
● Manage and optimize full Order-to-Cash (O2C) cycle (Inquiry → Quotation → Sales Order → Delivery → Billing → Payment)
● Ensure integration with SAP FI (Finance) and SAP MM (Materials Management)
2- Business Requirement Analysis
● Engage with stakeholders across Sales, Finance, and Logistics to gather requirements
● Analyze and document business processes and prepare BRDs and Functional Specifications (FS)
● Recommend SAP best practices aligned with business needs
3- Testing & Quality Assurance
● Prepare and execute Unit Testing, Integration Testing, and User Acceptance Testing (UAT)
● Identify, troubleshoot, and resolve system defects
● Ensure quality and stability of SAP solutions
4- Support & Continuous Improvement
● Provide L2/L3 support and resolve complex SAP SD issues
● Analyze root causes and recommend enhancements
● Support post-go-live activities and system improvements
5- Integration & Collaboration
● Work closely with SAP FI, MM, and PP teams to ensure seamless integration
● Ensure accurate data flow across modules and systems
6- Training & Documentation
● Conduct end-user training sessions
● Develop user manuals, configuration documents, and technical documentation
● Ensure all documentation is up to date
Job Specifications
● Bachelor’s Degree in MIS or related field
● 3–6 years of experience in SAP/ERP implementation and support
● Minimum one full lifecycle SAP implementation (SD/CS preferred)
● Hands-on experience in SAP SD and S/4HANA environment
● Strong understanding of Order-to-Cash (O2C) processes
● Experience in integration with SAP FI and MM modules
● SAP certification is a plus
● Proficient in MS Office and ERP systems
● Strong analytical, problem-solving, and organizational skills
● Good communication and stakeholder management skills
Skills Required
- Bachelor's Degree in MIS or related field
- 3-6 years of experience in SAP/ERP implementation and support
- Minimum one full lifecycle SAP implementation
- Hands-on experience in SAP SD and S/4HANA
- Strong understanding of Order-to-Cash (O2C) processes
- Experience in integration with SAP FI and MM modules
- Proficient in MS Office and ERP systems
- Strong analytical, problem-solving, and organizational skills
- Good communication and stakeholder management skills
- SAP certification
What We Do
ITGoals is an Egypt-based enterprise software outsourcing partner founded in 2007. They specialize in providing ERP consulting, SAP services, and dedicated software development teams to clients across the US, Europe, and the GCC. The company focuses on delivering predictable governance and long-term team continuity to help organizations build and operate mission-critical software through a stability-oriented approach.
