Director of Operations

Posted Yesterday
Hiring Remotely in United States
Remote
200K-200K Annually
Entry level
Marketing Tech • Professional Services
The Role
Own the development and launch of a new service line from ideation through revenue generation. Define the business case, delivery model, technology and staffing needs, procedures, and success metrics; run pilots, evaluate client outcomes and unit economics, and integrate successful offerings into sales, fulfillment, account management, and reporting processes.
Summary Generated by Built In

Director of Operations

Remote | Reports directly to the Founder

The Opportunity

RemodelBoom is a revenue-share growth partner for home improvement companies across the United States. Our clients do not pay retainers or setup fees; we earn revenue when our campaigns generate sales. This model makes operational execution, client outcomes, and company performance directly connected.

We are seeking a Director of Operations to own the build-out of a new service line.

The Role

The Director of Operations will directly take a new service from ideation to revenue-driving.

Key Responsibilities
  • Lead the design, testing, and launch of the new service line.

  • Define the business case, delivery model, technology and staffing requirements, operating procedures, and success metrics for the new offering.

  • Run structured pilots, assess client results and unit economics, and recommend whether the service should be refined, scaled, or discontinued.

  • Integrate successful offering into the company's sales, fulfillment, account management, and reporting processes.

Measures of Success
  • Growth in revenue generated from the new service line.

  • Consistent service delivery, operational quality, and timely issue resolution.

Experience and Qualifications
  • Track record of taking a service from idea to revenue-generating.

  • Experience building operations within a B2B online service-based business is preferred; experience serving the home improvement industry is a bonus.

Working Environment

RemodelBoom is a profitable, lean organization with a high-ownership and high-trust culture. This role offers direct access to the founders, meaningful authority over operational decisions, and the opportunity to grow into broader executive responsibility as the company scales. The mandate is demanding and outcomes-driven; the successful candidate will be expected to bring structure to ambiguity and deliver measurable improvement.

Compensation and Benefits
  • $200,000 annual base salary.

  • Profit sharing based on performance.

  • Healthcare coverage and additional employee benefits.

  • Unlimited paid time off.

  • Fully remote working arrangement.

  • Meaningful scope, autonomy, and a path to broader executive responsibility as the company grows.

Skills Required

  • Track record of taking a service from idea to revenue-generating
  • Experience building operations within a B2B online service-based business
  • Experience serving the home improvement industry
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The Company
35 Employees
Year Founded: 2022

What We Do

RemodelBoom is a revenue-share marketing and growth partner for U.S. home-improvement companies. It helps contractors turn dormant or older leads into booked appointments and profitable sales through lead re-engagement, including human-operated text messaging. The company says clients pay only when leads convert into sales, with no upfront fees, retainers, or long-term contracts. Its approach is designed to reactivate existing pipelines rather than require clients to buy new leads.

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