Top Tech Jobs & Startup Jobs in Wilmington, NC

Manage a portfolio of mid-market healthcare customers on the EHR platform, driving retention, expansion, adoption, and measurable financial outcomes. Lead consultative workflow conversations, own escalations end-to-end, run business reviews, identify risks/opportunities, and maintain forecasting in Salesforce.

Lead and grow Thrive's content team and editorial strategy, producing and editing science-backed wellbeing content across formats (articles, video, webinars, product copy). Balance hands-on creation with team leadership, set editorial standards and workflows, partner with product/marketing, use AI responsibly, and represent Thrive externally to drive engagement and behavior change.

Oversee all post-sale phases of the customer lifecycle for enterprise clients, ensuring successful adoption and ongoing engagement of technology solutions using AI tools to drive value.

The Senior Customer Success Manager at Thrive oversees customer relationships, ensuring successful delivery and engagement with Thrive's AI-powered solutions while managing renewals and expansion opportunities.

Lead end-to-end planning and execution of executive, partner, and ecosystem events globally: project plans, promotion, vendor and budget management, stakeholder alignment, audience strategy, KPIs, and post-event reporting while maintaining brand standards.

Lead strategic digital and AI programs for key accounts: build C‑level relationships, define program strategy, oversee cross‑functional delivery (software, AI/ML, data), manage financials/P&L, and drive account growth and profitable outcomes.

Design and maintain domain-specific digital architectures, translate business requirements into technical solutions, recommend technologies, ensure integrations and performance, provide technical guidance during implementation, and collaborate with stakeholders to align solutions with enterprise standards.

Manage review, redline and negotiate commercial IT contracts (MPAs, PSAs, SOWs, NDAs). Use AI review tools and CLM systems to identify risk, prepare back-to-back terms and flow-downs, advise proposal and sales teams, draft templates, and collaborate with in-house counsel and business stakeholders to ensure compliant contract execution.

Maintain and enhance Zendesk instances and integrations, implement Zendesk AI features, administer configurations and business rules, develop documentation, troubleshoot issues, optimize performance, provide technical guidance, and build reports and dashboards with Zendesk Explore.

Lead and grow Vanta's design organization, set product design vision and strategy, partner with product and engineering, mentor designers, advance UX and design systems, and apply AI responsibly to amplify design impact.

As a Senior Software Engineer at Vanta, you will design and build internal tools for go-to-market teams, focusing on applications that enhance sales and customer engagement, employing modern tech and AI workflows.

As a Technical Support Specialist at Vanta, you will provide technical assistance to customers, troubleshoot issues, and document solutions while collaborating with support and engineering teams to enhance customer experience.

Negotiate, redline, and finalize customer and partner contracts (BAAs, DPAs, NDAs, MSAs, SOWs); draft reusable templates; advise on GDPR, CCPA/CPRA and SCCs; ensure contract terms align with SOC 2 and ISO 27001; support Sales and Compliance, accelerate deal velocity with fast redlines and customer calls; build contract processes and workflows at a fast-growing AI startup. Contractor role with Pacific Time availability required.

Support sales growth by maintaining CRM, researching prospects, creating pitch decks and proposals, drafting communications, assisting with RFPs and basic financials, tracking ROI and competitor data, and supporting sales events and vendor management.

Lead design and governance of enterprise ontologies, knowledge graph architecture, ingestion pipelines, and semantic layers. Enable semantic interoperability across data products, implement inference and reasoning, and establish standards, versioning, and data contracts to support scalable graph-driven analytics and AI augmentation.

Lead full-cycle enterprise sales to acquire new clients ($50M+ revenue). Prospect outbound, manage pipeline in HubSpot, run demos, close high-ACV deals ($500K+), and collaborate with product and marketing to refine messaging and drive revenue.