Top IT Support & Helpdesk Jobs in Washington DC,

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

Manage and optimize SAP Sybase ASE environments: install/patch, tune performance, run backups/recovery, manage security and replication, troubleshoot production issues, perform migrations, participate in on-call rotation, and document resolutions while collaborating with cross-functional teams.

Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.

The IT Operations Intern will support technical activities, assist with IT service requests, and learn about IT management in a collaborative, remote-first environment.

The internship provides exposure to IT operations, focusing on ServiceNow platform support, documentation, problem solving, and collaboration with professionals.

The IT Administrator will manage day-to-day IT operations, oversee Google Workspace and Microsoft 365 administration, and automate workflows while ensuring security and compliance.

Join a remote-first company focused on customer satisfaction and innovation in IT and Security, by collaborating with motivated team members.

The IT Operations Specialist will manage IT onboarding, equipment logistics, and core IT systems while ensuring excellent end-user support and enhancing IT processes.