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Top IT Support & Helpdesk Jobs in Washington DC,
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
As an Associate Technical Support Analyst, you will provide level 2 desktop support, troubleshoot hardware/software issues, and assist with local and remote technical support, while leveraging enterprise tools for workflow improvement.
Top Skills:
AltirisBomgarLanMS OfficeTcp/IpWanWindows 10Windows 11
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.
Top Skills:
IrumacOSN8NServicenow ItsmWindowsWorkatoWorkspace One
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
Information Technology
The IT Operations Manager Lead oversees IT systems and service operations, ensuring systems uptime, patching, compliance, and incident response within a 24x7x365 environment.
Top Skills:
AWSAzureItil V4VMware
Information Technology • Software
The Operating Engineer maintains and inspects mechanical, HVAC, electrical, and plumbing systems, providing support for maintenance and emergency response tasks.
Top Skills:
ElectricalHvacMS OfficePlumbing
Real Estate • Financial Services
The Operating Engineer will maintain, inspect, and support mechanical, HVAC, and plumbing systems, completing daily tasks and preventive maintenance while ensuring compliance with safety procedures.
Top Skills:
ElectricalHvacMS OfficePlumbing
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