Top IT Support & Helpdesk Jobs in Washington DC,

7 Days AgoSaved
Remote
United States
70K-85K Annually
Junior
70K-85K Annually
Junior
Software • Defense
Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.
Top Skills: BrexGoogle WorkspaceJIRAmacOSSlackWindows
7 Days AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.
Top Skills: Active DirectoryJIRAKerberosLdapLdapsLinuxNetworkingNtlmOauthSalesforceSAMLWindowsZendesk
Reposted 14 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills: Mac Word ProcessingMS OfficeSpreadsheets
An Hour AgoSaved
In-Office
Washington, DC, USA
86K-94K Annually
Senior level
86K-94K Annually
Senior level
Edtech • Social Impact
Designs and delivers training and resources for instructional technology across KIPP DC, manages pilot programs, maintains a resource hub, provides level-1 tech support, and drives adoption and implementation of blended learning tools.
Top Skills: Accelerated ReaderCanvasChromebooksCleverGoogle SitesGoogle Workspace For EducationHaparaI-ReadyIpadLexiaMacbookNearpodProject Management ToolsSt MathTorshWaterfordZendesk
3 Hours AgoSaved
In-Office
Washington, DC, USA
25-34 Hourly
Entry level
25-34 Hourly
Entry level
Healthtech
Prepare, manage, and reprocess endoscopy and surgical instrumentation; support OR teams during procedures; troubleshoot and test equipment; maintain documentation and performance metrics; train clinical staff on Stryker products; follow safety and privacy standards; provide rotating, on-call, and occasional overnight regional coverage.
Top Skills: MS Office
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3 Hours AgoSaved
In-Office
Washington, DC, USA
25-34 Hourly
Entry level
25-34 Hourly
Entry level
Healthtech • Other • Robotics • Biotech • Manufacturing
Field-based Endoscopy OnSite Specialist who readies, maintains, and troubleshoots surgical instruments and disposables for OR procedures; supports surgical teams during cases; performs sterile processing tasks per IFU and standards; documents usage and metrics; coordinates repairs and inventory; trains clinical staff on Stryker products; and provides flexible on-call and travel coverage.
Top Skills: MS OfficeStryker Equipment
17 Hours AgoSaved
In-Office
Washington, DC, USA
61K-69K Annually
Mid level
61K-69K Annually
Mid level
Insurance • Professional Services
Provide administrative, operational, and project coordination support to the IT department. Coordinate IT projects, onboarding/offboarding, vendor and asset management, communications, reporting, and meetings. Assist the IT Director with strategic initiatives, document and track policies, prepare invoices and purchase records, and maintain inventories and procedural documentation. Serve as liaison between IT, operations, vendors, and internal departments to support efficient technology services.
YesterdaySaved
Hybrid
Washington, DC, USA
Mid level
Mid level
Information Technology
Provide end-to-end technical support for B2B and B2G customers, troubleshoot product, API, and data issues, manage tickets and SLAs, collaborate with Product/R&D, and support onboarding and training to resolve complex technical and compliance-related problems.
Top Skills: FreshdeskGraphQLJIRAMongoDBPythonRest ApisSalesforceSQL
3 Days AgoSaved
In-Office
Washington, DC, USA
70K-100K Annually
Mid level
70K-100K Annually
Mid level
Energy • Utilities
Provide onsite end-user IT support, configure and maintain desktops, laptops, mobile devices, printers, VoIP, and backups. Administer Office 365/Exchange and Active Directory for ~100+ users, meet SLAs, maintain asset inventories, create documentation, and collaborate with vendors to resolve technical issues.
Top Skills: Active DirectoryAndroidBackup SystemsExchangeiOSWindowsOffice 365Security ToolsVoip
3 Days AgoSaved
In-Office
Washington, DC, USA
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Information Technology • Consulting
Lead and manage an Application Services team supporting DOJ Civil Division users. Oversee daily operations, SLA performance, Tier 2 application support, ticket/troubleshoot/escalation management, SOP and knowledgebase development, stakeholder collaboration, metrics analysis, process improvements, and team coaching in a hybrid environment.
Top Skills: AcdCherwellDoj Civil Online Relativity Application (Cora)NeuronsRelativityRelativityone Review Pro (R1Rp)Servicenow
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