Top IT Support & Helpdesk Jobs in Washington DC,

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Mobile Device Engineer supports SEC operations by deploying, configuring, and managing mobile devices while ensuring compliance and resolving incidents.

The IT Support Lead oversees SEC Customer Service Desk operations, incident management, team leadership, and service performance improvements.

The Manager, Databases and IT leads database management and IT strategy, primarily using Salesforce and other systems to support organizational needs and improve processes.

Responsible for managing Microsoft 365 tenants, ensuring security and compliance, supporting users, and collaborating with project stakeholders.

The Technology Meeting Engineer manages the firm’s Zoom platform and meeting services, ensuring high-quality meeting experiences, leading support teams, and coordinating with various departments for system governance and architecture.