Top IT Support & Helpdesk Jobs in Washington DC,

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The IT Site Operations Specialist provides onsite IT support, manages conference technology, and ensures reliable office technology for end-users.

The Technology Meeting Engineer manages the firm’s Zoom platform and meeting services, ensuring high-quality meeting experiences, leading support teams, and coordinating with various departments for system governance and architecture.

The Application Support Manager will lead a team of 20, oversee application support operations, implement cloud migration strategies, and ensure operational excellence through ITIL alignment and performance metrics tracking.