Top IT Support & Helpdesk Jobs in Washington DC,

The role involves designing, configuring, and enhancing ITSM solutions on the ServiceNow platform, focusing on ITIL-aligned digital workflows and client engagement.

Lead and manage internal technology operations, ensuring compliance with security standards, overseeing IT infrastructure, optimizing enterprise systems, and developing support team capabilities.

Assist Palantir's implementation teams by training users, troubleshooting technical issues, developing use cases, and fostering collaboration within the user base.

The GMI Support Specialist manages and supports GMI systems, improves functionality, documents processes, and collaborates with teams to solve business issues.

The IT Learning Specialist trains firm personnel on software applications, creates instructional materials, and provides productivity coaching to enhance technology use in legal contexts.

The Senior Technical Trainer designs and delivers technology training for employees, assesses learning needs, develops training materials, and provides technical support, ensuring effective knowledge transfer across various platforms.

The IT Analyst provides IT services focusing on systems analysis, database management, user support, and administration of IT resources. Requires a Bachelor's degree and 5 years of experience.

The Senior Director of ITOps leads the IT operations team, focusing on cloud operations, security, digital workplace initiatives, and infrastructure management while ensuring budget adherence and project delivery.

The IT Operations Intern will assist in managing IT infrastructure, troubleshooting issues, supporting service coordination, and enhancing user experience.

Lead the PeopleSoft HR application support team, providing technical and functional expertise, troubleshooting, and enhancing client productivity through effective communication and leadership.