Top IT Support & Helpdesk Jobs in Washington DC,

As an Associate Technical Support Analyst, you will provide level 2 desktop support, troubleshoot hardware/software issues, and assist with local and remote technical support, while leveraging enterprise tools for workflow improvement.

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide IT support for Mapbox, managing requests, onboarding new hires, maintaining systems, and enhancing user experience while ensuring security.

The IT Operations Manager Lead oversees IT systems and service operations, ensuring systems uptime, patching, compliance, and incident response within a 24x7x365 environment.

The Operating Engineer maintains and inspects mechanical, HVAC, electrical, and plumbing systems, providing support for maintenance and emergency response tasks.