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Top IT Support & Helpdesk Jobs in Washington DC,
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
As an Associate Technical Support Analyst, you will provide level 2 desktop support, troubleshoot hardware/software issues, and assist with local and remote technical support, while leveraging enterprise tools for workflow improvement.
Top Skills:
AltirisBomgarLanMS OfficeTcp/IpWanWindows 10Windows 11
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Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.
Top Skills:
Microsoft Windows ServerPowershellSQLSql Server Management StudioVbscript
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
Information Technology • Software
The IT Queue Coordinator manages ticket flow for the SEC Customer Service Desk, ensuring SLA compliance and efficient technician coordination and reporting.
Top Skills:
It Ticketing Systems (ServicenowMicrosoft 365Remedy Or Equivalent)TeamsWebex
Big Data • Analytics
The IT Specialist II provides remote Call Center support, troubleshooting IT incidents, and managing service requests per established SLAs while keeping clients informed of progress.
Top Skills:
Active DirectoryBmc RemedyOffice 365Remote Support SoftwareVpnWindows 11
Artificial Intelligence • Hardware • Robotics • Software
The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.
Top Skills:
Av TechnologyCisco MerakiGoogle WorkspaceJAMFmacOSMicrosoft IntuneOktaSlackWindows
Software
Provide IT support for Mapbox, managing requests, onboarding new hires, maintaining systems, and enhancing user experience while ensuring security.
Top Skills:
AWSGitGoogle G SuiteIntuneJAMFJIRAmacOSNode.jsOkta SamlPythonSlackWindows 10Zoom
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