Maximum of 25 job preferences reached.
Top IT Support & Helpdesk Jobs in Washington DC,
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
As an Associate Technical Support Analyst, you will provide level 2 desktop support, troubleshoot hardware/software issues, and assist with local and remote technical support, while leveraging enterprise tools for workflow improvement.
Top Skills:
AltirisBomgarLanMS OfficeTcp/IpWanWindows 10Windows 11
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
New
Track Smarter, Apply Better.
Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.
Use For Free
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
Artificial Intelligence • Hardware • Robotics • Software
The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.
Top Skills:
Av TechnologyCisco MerakiGoogle WorkspaceJAMFmacOSMicrosoft IntuneOktaSlackWindows
Software
Provide IT support for Mapbox, managing requests, onboarding new hires, maintaining systems, and enhancing user experience while ensuring security.
Top Skills:
AWSGitGoogle G SuiteIntuneJAMFJIRAmacOSNode.jsOkta SamlPythonSlackWindows 10Zoom
Information Technology
The IT Operations Manager Lead oversees IT systems and service operations, ensuring systems uptime, patching, compliance, and incident response within a 24x7x365 environment.
Top Skills:
AWSAzureItil V4VMware
Let Your Resume Do The Work
Upload your resume to be matched with jobs you're a great fit for.
Success! We'll use this to further personalize your experience.
Top Companies in Washington DC, Hiring Operations & Support Roles
See All
All Filters
Total selected ()
No Results
No Results
