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Top Operations & Support Jobs in Washington DC,
Social Impact
The Chief of Staff supports the President and CEO by coordinating organizational priorities, leadership communication, decision-making, and executive workflows. The role manages Board of Directors meetings, aligns teams on institution-wide initiatives, oversees executive office operations, staffing, and budget, and represents the organization externally. It requires strong judgment, discretion, communication, analytical, organizational, and process-management skills, along with significant senior-level experience in mission-driven or globally oriented organizations.
Information Technology • News + Entertainment • Social Media
Provides hands-on technical support, administration, deployment, troubleshooting, and incident response for museum ticketing, retail POS, hospitality, and integrated business systems. Maintains system reliability and uptime, supports hardware and software, ensures PCI-DSS compliance, documents operating procedures, and participates in upgrades and technical projects. Works with internal teams and vendors in a public-facing environment, including evening and weekend shifts.
Top Skills:
AndroidAPIsBarcode ScannersItilmacOSNetwork ConnectivityPayment Card ReadersPci-DssPos SystemsReceipt PrintersSelf-Service KiosksTicketing SystemsWindows
Professional Services • Social Impact
Manages federal government affairs team operations, budgets, communications, software systems, legislative databases, and scorecard processes across three advocacy brands. Supports lobbyists by researching bills and amendments, tracking legislation through committees and floor votes, coordinating with policy staff, and attending congressional hearings and events. Processes invoices and expenses, prepares budget reports, maintains calendars and internal tools, manages web content, and communicates with congressional offices, coalition partners, and senior leadership.
Top Skills:
AirtableConcurEpsIqMS OfficeQuorum
Artificial Intelligence • Security • Software • Cybersecurity
Serve as Aslan’s first business operations hire, owning unassigned functions such as finance operations, vendors, contracts, insurance, registrations, compliance deadlines, onboarding, tooling, documentation, and internal processes. The role provides operational support for hiring, office logistics, security, partner-facing setup, and national security pilots while building scalable systems and ensuring urgent work is executed reliably.
Agency • Events
Markham is collecting interest for its internship program, which typically runs from early September through August. Potential opportunities may involve events, production, or business development. This form adds candidates to an interest list; it is not an application for an open position. Interested individuals should submit their information and resume, then apply separately when 2027 recruitment opens.
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Edtech
Advises online students on tuition payment plans, financial aid options, and application procedures. Collects and verifies documentation, maintains accurate student records, and ensures compliance with federal and university policies. Collaborates with internal departments, counsels students regarding balances and financing solutions, responds to inquiries, and supports registration and retention initiatives. The role requires strong communication, problem-solving, attention to detail, computer skills, and availability for evening or weekend schedules.
Top Skills:
MS OfficeNslds
Information Technology • Professional Services • Defense • Manufacturing
Provides Tier 2 and 3 maintenance and operational support for legacy telephony, copper voice infrastructure, ISDN, POTS, and VoIP systems at Joint Base Andrews. Installs, troubleshoots, audits, documents, labels, and maintains telephone systems and cabling; updates diagrams and maintenance records; performs inspections and compliance audits; coordinates with service providers; completes tickets and reports; and supports migration from analog and legacy digital services to IP-based solutions.
Top Skills:
CairsCopper CablingIsdnLanNortel Msl 100PotsVoip
Legal Tech
Provides administrative, secretarial, technical, and organizational support to attorneys and managers. Responsibilities include managing assignments, calendars, meetings, correspondence, legal documents, travel, time entry, expenses, billing, collections, and client communications. The role requires professionalism, discretion, strong organization, attention to detail, technical proficiency, and the ability to prioritize multiple responsibilities in a collaborative law firm environment.
Top Skills:
Microsoft Office Suite
Information Technology • Software • Consulting • Cybersecurity
Administer and operate an enterprise portfolio of SaaS platforms, including configuration, access provisioning, licensing, SSO, security controls, data governance, monitoring, incident management, reporting, and vendor coordination. Maintain integrations with Microsoft Entra and Okta using SAML, OAuth, OpenID Connect, and SCIM. Ensure compliance with FedRAMP, FISMA, NIST, and ITIL requirements while supporting platform availability, documentation, audits, and data governance.
Top Skills:
Atlassian JiraAWSAzureConfluenceFedrampFismaItil 4Microsoft 365Microsoft EntraMicrosoft PurviewMulesoftNist Sp 800-53Oauth 2.0OktaOpenid ConnectRest ApisSaaSSalesforceSAMLScimServicenowSnowflakeZero Trust Architecture
Hardware • Security • Software • Cybersecurity
Manage onsite federal service delivery as the primary customer liaison. Oversee contracts, SLAs, subcontractors, service activities, escalations, system troubleshooting, reporting, quality issues, and customer satisfaction. Coordinate inventory, configuration, site, user support, system administration, vendor management, and system planning services. Apply expertise in Motorola WAVE and ASTRO P25 systems, RF communications, networking, telephony, Windows infrastructure, Linux/UNIX, virtualization, databases, and security technologies.
Top Skills:
Active DirectoryAstro P25 LmrCadCloud TechnologiesComputer Telephony IntegrationDell ServersExcelFirewallsGoogle AppsHp ServersIp NetworkingLan/WanLinux/UnixLtrMS OfficeMySQLRfSQL ServerVMwareVoipWaveWindowsWlan
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