Top Operations & Support Jobs in Washington DC,

Support and streamline internal communications across Business Operations (HR, IT, Office Ops, LOD). Maintain scheduled communications, develop communication strategy, edit/upload Mailchimp emails, post on Microsoft Teams, track engagement analytics, conduct internal comms audits, research tools, draft a style guide, shadow staff, assist coordination of staff-facing initiatives, and present end-of-term findings. Part-time, in-person internship.

Leads strategic planning, executive operating reviews, M&A diligence and integration, process improvement, transformation, governance, executive communications, and performance analytics for the MedTech RDS business. Partners with senior executives and cross-functional leaders to align priorities, monitor strategic initiatives, develop business cases, improve operating mechanisms, and support growth and shareholder value creation.

Supports global fundraising operations through portfolio tracking, meeting and event coordination, donor database updates, reporting, research, gift acknowledgements, file maintenance, and administrative assistance. The role manages donor and fundraiser information, tracks prospects and fundraising plans, supports decision-making with analysis, and coordinates with staff, donors, legal professionals, and financial professionals. This hybrid position requires organization, clear communication, writing, proofreading, problem-solving, and the ability to manage multiple priorities.

Provides administrative support to legal administrative assistants and attorneys by preparing, formatting, editing, filing, and organizing documents; assisting with closing binders, reports, time entry, billing, and expense reports. Requires confidentiality, accuracy, strong communication, organization, flexibility, and the ability to manage multiple priorities in a fast-paced law firm environment. The role is hybrid after training and based in Washington, D.C.

Scale go-to-market operations by building automations, standardized processes, dashboards, reports, and KPI frameworks. Partner with sales, product, data, and leadership teams to improve revenue performance, analyze opportunities, test workflows, and provide strategic recommendations. The role requires strong SQL and BI skills, end-to-end solution development, cross-functional collaboration, and proactive process improvement in a fast-growing technology company.

Manages operations for an assigned LIHTC residential community, including tax-credit compliance, tenant certifications, leasing, applicant screening, rent collection, financial reporting, vacancies, delinquency tracking, maintenance coordination, contractor oversight, and staff supervision. Advises residents on leases and responsibilities, maintains property standards, and ensures adherence to HUD, Housing Authority, Fair Housing, and applicable local, state, and federal regulations.

Oversee and improve quality, compliance, data integrity, and operational workflows for a mission-critical enforcement system. The manager establishes quality governance, controls, testing and release-readiness processes; leads root-cause analysis, reconciliation, audits, and continuous improvement; and manages production control and mail processing teams. This role partners with Product, R&D, Customer Care, clients, vendors, and payment processors while communicating quality risks and resolving escalations.

Leads approximately 42 employees across Help Desk, deskside support, asset management, AV, and print services. Develops support strategy, SLAs, KPIs, governance, and continuous improvement initiatives while overseeing daily operations, staffing, budgets, vendors, technical solutions, and major technology rollouts. Partners with engineering, security, infrastructure, facilities, procurement, and program leadership; manages hiring and performance reviews; reports service metrics; ensures compliance; and serves as the escalation point for complex support issues.

Provides administrative and scheduling support to GRA leaders and teams, including meeting coordination, travel booking, expense reports, calendar management, presentations, meeting summaries, onboarding support, organizational chart maintenance, recruitment assistance, confidential information handling, and IT request management.

Lead national Commercial Lines operations as a subject-matter expert, driving workflow standardization, process optimization, workforce planning, M&A integration, and systems optimization (EPIC). Partner with regional/divisional leaders to improve efficiency, quality, and client service, perform root-cause analysis, implement scalable solutions, and lead change initiatives to enhance operational performance across the agency.