Top Operations & Support Jobs in Washington DC,

Supports global fundraising operations through portfolio tracking, meeting and event coordination, donor database updates, reporting, research, gift acknowledgements, file maintenance, and administrative assistance. The role manages donor and fundraiser information, tracks prospects and fundraising plans, supports decision-making with analysis, and coordinates with staff, donors, legal professionals, and financial professionals. This hybrid position requires organization, clear communication, writing, proofreading, problem-solving, and the ability to manage multiple priorities.

Scale go-to-market operations by building automations, standardized processes, dashboards, reports, and KPI frameworks. Partner with sales, product, data, and leadership teams to improve revenue performance, analyze opportunities, test workflows, and provide strategic recommendations. The role requires strong SQL and BI skills, end-to-end solution development, cross-functional collaboration, and proactive process improvement in a fast-growing technology company.

Manages operations for an assigned LIHTC residential community, including tax-credit compliance, tenant certifications, leasing, applicant screening, rent collection, financial reporting, vacancies, delinquency tracking, maintenance coordination, contractor oversight, and staff supervision. Advises residents on leases and responsibilities, maintains property standards, and ensures adherence to HUD, Housing Authority, Fair Housing, and applicable local, state, and federal regulations.

Oversee and improve quality, compliance, data integrity, and operational workflows for a mission-critical enforcement system. The manager establishes quality governance, controls, testing and release-readiness processes; leads root-cause analysis, reconciliation, audits, and continuous improvement; and manages production control and mail processing teams. This role partners with Product, R&D, Customer Care, clients, vendors, and payment processors while communicating quality risks and resolving escalations.

Provides administrative and scheduling support to GRA leaders and teams, including meeting coordination, travel booking, expense reports, calendar management, presentations, meeting summaries, onboarding support, organizational chart maintenance, recruitment assistance, confidential information handling, and IT request management.

Lead national Commercial Lines operations as a subject-matter expert, driving workflow standardization, process optimization, workforce planning, M&A integration, and systems optimization (EPIC). Partner with regional/divisional leaders to improve efficiency, quality, and client service, perform root-cause analysis, implement scalable solutions, and lead change initiatives to enhance operational performance across the agency.

Provide PRISM contract writing system administration and Tier 1 user support, deliver training and onboarding, produce recurring and ad hoc acquisition reports using PRISM and Delphi/FPDS data, maintain acquisition record integrity, and support FPDS reconciliation to ensure compliance and operational readiness.

Manage domestic insurance renewals (general liability, property, workers’ comp, cyber, umbrella, project-specific), coordinate underwriting and brokers, implement COI tracking, review contract insurance/indemnity requirements, manage claims and logs, support construction/project teams, and provide mentorship and insurance guidance across internal teams.

Monitor intra-day trading and alerts across FINRA trade reporting facilities, resolve real-time issues, respond to member and SRO inquiries, maintain supporting databases and records, prepare clear summaries for leadership, assist junior analysts, and contribute to analytics tool and operational methodology development to support market integrity and investor protection.

Provide escalated remote and onsite IT support across multiple client environments. Troubleshoot Windows, macOS, networking, servers, cloud services, and Datto/backup systems. Configure and maintain Windows Server and Hyper-V, SonicWall firewalls, switches, access points, Microsoft 365/Intune, and on-prem SharePoint. Mentor Level I technicians, document work in Autotask, and maintain client-facing communication and process documentation.