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Top Customer Success Jobs in Washington DC,

1,022+ Job Results
15 Days Ago
Washington DC
Remote
519 Employees
45K-50K Annually
1-3 Years of Experience
519 Employees
45K-50K Annually
1-3 Years of Experience
Fintech • Legal Tech • Payments • Sales • Software
As a Customer Support Specialist at AffiniPay, you will provide exceptional service through inbound calls and support inquiries, troubleshoot product issues, and educate customers on the use of AffiniPay products while maintaining a professional demeanor.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
15 Days Ago
Washington DC
Remote
150 Employees
50K-66K Annually
1-3 Years of Experience
150 Employees
50K-66K Annually
1-3 Years of Experience
Artificial Intelligence • Digital Media • Healthtech • Marketing Tech • Software
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
15 Days Ago
Washington DC
Remote
950 Employees
50K-58K Annually
1-3 Years of Experience
950 Employees
50K-58K Annually
1-3 Years of Experience
Healthtech • Payments • Software • Telehealth
The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
Top Benefits:
401-K
Company Equity
Company Outings
+45 More

Featured Jobs

16 Days Ago
Washington DC
Remote
300 Employees
5-7 Years of Experience
300 Employees
5-7 Years of Experience
eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+37 More
17 Days Ago
Washington DC
Remote
105 Employees
5-7 Years of Experience
105 Employees
5-7 Years of Experience
Artificial Intelligence • Computer Vision • Hardware • Machine Learning • Robotics • Sales • Social Impact
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+46 More
17 Days Ago
Washington DC
Remote
600 Employees
5-7 Years of Experience
600 Employees
5-7 Years of Experience
Social Impact • Software
As a Government Renewals Specialist, you will manage renewals and address client needs across government levels, develop negotiation strategies for contract renewals, collaborate with various internal teams, and maintain a rolling forecast of renewals while ensuring customer satisfaction and trust.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
18 Days Ago
Washington DC
Remote
675 Employees
70K-100K Annually
3-5 Years of Experience
675 Employees
70K-100K Annually
3-5 Years of Experience
Fintech • Software
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More
19 Days Ago
Washington DC
Remote
170 Employees
1-3 Years of Experience
170 Employees
1-3 Years of Experience
Fintech • Software • Financial Services
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
19 Days Ago
Washington DC
Remote
1,500 Employees
45K-61K Annually
1-3 Years of Experience
1,500 Employees
45K-61K Annually
1-3 Years of Experience
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
21 Days Ago
Washington DC
Remote
481 Employees
80K-90K Annually
1-3 Years of Experience
481 Employees
80K-90K Annually
1-3 Years of Experience
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
The Customer Support Engineer - Tier 1 will support Galaxy customers by answering queries, troubleshooting issues, and collaborating with other teams to resolve customer challenges. The role involves responding via chat, email, or call, addressing technical problems, contributing to knowledge bases, and participating in ongoing learning and development.
Top Benefits:
401-K
Company Equity
Company Outings
+47 More
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