Top Customer Success Jobs in Washington DC,
The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
As a Support Engineer (Client Integrations) III, you will troubleshoot technical issues related to client integrations, ensuring efficient resolutions. Responsibilities include identifying trends in workflows, partnering with clients and internal teams, and engaging in on-call support. The role requires strong technical skills, particularly with databases and Python, while supporting Cedar's mission to enhance the healthcare financial experience.
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The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
The Senior Client Success Manager is responsible for managing client relationships, ensuring service excellence, and achieving financial and operational goals by overseeing engagement with clients in the Dealer Group and Retail verticals. This role includes leading growth initiatives, facilitating internal collaboration, and providing market insights to enhance business strategies.
The VP, Client Growth will drive revenue and innovation for existing clients, focusing on strategic sales for enterprise accounts. Key responsibilities include account planning, relationship building, and leading the sales cycle to exceed revenue targets while working closely with internal teams to customize solutions for clients.
The Product Support Associate assists clients with technical issues related to ActiveDisclosure products. Responsibilities include diagnosing problems, providing technical support, managing client inquiries, documenting case histories, participating in testing, and improving support documentation.
The Collections Specialist will make outbound calls to assist borrowers in resolving their debts, manage internal collection efforts, and improve contact center processes. The role involves navigating multiple software systems and adhering to federal and state regulations.
The Client Engagement Associate role at Kin + Carta involves expanding the Google Cloud partnership through lead generation, pipeline development, proposal preparation, and closing sales while engaging with partners to enhance collaboration and drive customer acquisition.
The Customer Support Coordinator will assist customers primarily through phone support, while also engaging via email, live chat, and other channels. Responsibilities include managing administrative tasks, addressing customer inquiries, maintaining knowledge of products, ensuring compliance with data security, and meeting performance KPIs.
Top Companies in Washington DC Hiring Customer Success Roles
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