Top Customer Success Jobs in Washington DC,
The Helpdesk Customer Support Entry provides technical support to computer users, resolves technical problems, and assists in coordinating changes and upgrades. This role requires strong communication skills and knowledge of Microsoft products and operating systems.
Seeking a Training Specialist with a solid understanding of developing professional self-service training videos. Responsibilities include video editing, training module creation, and coordination with project stakeholders.
The Post Award Project Support Specialist will support Federal government client projects by developing project deliverables like SOPs and communications, tracking grant-funded projects, conducting data entry, and providing administrative assistance. The role requires collaboration, attention to detail, and effective communication to ensure federal grant compliance and successful project management.
The Admin Support Specialist will provide administrative services to the Federal government client and office leadership, which includes writing memos, managing calendars, preparing reports, and coordinating travel. They will collaborate with cross-functional teams and stakeholders while maintaining a highly organized and efficient work environment.
The Knowledge Management Specialist will support a Federal client by implementing knowledge management best practices, translating technical information into training materials, and ensuring compliance with NARA requirements. The role involves project planning, stakeholder engagement, and collaborating with cross-functional teams in a dynamic environment.
The Document Control Specialist will conduct detailed inspections of documents for Top Secret classification, manage classified materials, maintain accurate inventory records using Microsoft Excel, and prepare progress reports. This role requires collaboration with NHHC staff and compliance with all security protocols.
The Paralegal & Administrative Support Specialist will conduct legal research, manage documentation, handle daily administrative operations, and coordinate events. Responsibilities include collaborating with attorneys, preparing reports, scheduling meetings, and providing support during events.
The FOIA Specialist will assist the FHFA by managing FOIA requests, determining information release, redacting documents, applying exemptions, and preparing response letters. Excellent communication and organizational skills are crucial, along with a strong understanding of FOIA regulations. This role requires a minimum of three years of relevant experience.
Featured Jobs
The ATO Documentation Specialist prepares and maintains documentation for systems authorization, manages the Authority To Operate (ATO) lifecycle, and ensures compliance with regulations like NIST and FedRAMP. The role requires collaboration with security stakeholders, technical writing skills, and participation in security meetings, all while supporting the organization's cybersecurity and compliance initiatives.
The Knowledge Management Specialist will support KM initiatives by collaborating with various departments to implement and maintain knowledge management processes and technologies. Responsibilities include organizing legal resources, tracking submissions, updating content, and providing training on KM tools, while ensuring compliance and analyzing usage data to enhance KM systems.
The Procurement Specialist supports a federal agency by assisting in various procurement-related tasks, including developing cost estimates, preparing documents, reviewing proposals, and managing contracts. They ensure compliance with federal procurement practices and maintain contract administration.
The Senior Contract Specialist will manage pre-award activities, advising on cost analysis, negotiation strategies, and contract administration as per Federal Acquisition Regulations. Responsibilities include ensuring compliance, evaluating proposals, and developing acquisition strategies for federal contracts.
The Senior Level Energy Programs Gas Specialist will support U.S. Federal Agency projects focusing on sustainable energy development, addressing energy sector governance, reform, and security. Responsibilities include technical assistance, capacity building, and ensuring improved energy sector performance. The role requires engagement in various international projects, emphasizing clean energy, energy poverty, and economic growth.
The Contract Specialist will provide acquisition lifecycle planning and execution support to federal clients, applying knowledge of procurement principles and best practices. Responsibilities include developing SOWs, market research, and advising government executives on procurement processes.
The Category Management Specialist will assist federal clients in enhancing procurement strategies through market research, data analysis, and project management. Responsibilities include assessing opportunities, developing business cases, and providing administrative support while fostering transparency and efficiency within procurement processes.
Senior Acquisition Specialist role at Pivot Path Solutions involving strategic planning, acquisition oversight, program management, and advisory support for government contracting and management consulting services. Responsibilities include leading acquisition strategy, managing program life cycle, and ensuring program success. Requires 5+ years of experience in Federal Government Agencies and expertise in AAF policies and reporting requirements.
The Client Relations Manager is responsible for managing client relationships and ensuring client projects are delivered on time and within budget. They oversee post-sale activities, enhance customer satisfaction, offer guidance on PAC and advocacy programs, and serve as a liaison with technical teams, while also managing upsell opportunities.
The Client Success Manager will oversee the delivery of AI software deployments for the US Navy, managing stakeholder interactions, defining use cases, providing technical oversight, and driving measurable business outcomes. This role requires a blend of technical aptitude, strategy, and project management skills to ensure customer success and value realization.
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