Top IT Support & Helpdesk Jobs in Tampa Bay, FL

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Leads production incident resolution, risk remediation, disaster recovery and business continuity exercises for custody mainframe applications. Executes ITIL incident, change, and problem management processes; performs root-cause and trend analysis; documents and communicates issues; collaborates with development and infrastructure teams; and shares knowledge across regional support teams.

Participate in an 11-week IT internship supporting commercial and customer-facing technology. Interns will collaborate with business partners, analyze business processes, contribute to impactful projects, and support designated functional areas. The role requires enrollment in a related bachelor’s or master’s program, a minimum 3.0 GPA, strong computer application skills, project management abilities, effective prioritization, and eligibility to work in the U.S. without sponsorship.

Supports and enhances supply chain technology applications across planning, sourcing, manufacturing, logistics, and distribution. Responsibilities include system configuration, functional design, process improvements, testing, user training, application support, root-cause analysis, issue resolution, stakeholder collaboration, and technology evaluation. The role partners with business teams, technology teams, CONA, and third-party providers to improve supply chain processes and business outcomes.

Participates in an 11-week IT internship supporting Corporate Associate Services Technology. Responsibilities include collaborating with business partners, contributing to technology projects, analyzing business processes, coordinating activities, tracking risks, preparing status reports, and supporting assigned functional areas.

Build and support CRM automations, workflows, nurture sequences, integrations, reporting, and customized client solutions in Go High Level. Troubleshoot platform issues, document solutions, train team members, translate project requirements into automations, and collaborate with sales, onboarding, and support teams. This is a full-time, in-office role requiring strong organization, communication, technical problem-solving, and attention to detail.

Provides primary audiovisual support for internal and external events, including planning, setup, live operation, troubleshooting, breakdown, equipment management, and run-of-show execution. During non-event periods, delivers Tier 1 and Tier 2 IT support, manages devices and accounts, troubleshoots hardware, software, network, and access issues, maintains inventories and documentation, and supports physical security systems. The role requires evening and weekend flexibility, strong communication, and hands-on problem solving.

Lead internal IT operations, systems administration, endpoint and device management, identity and access management, SaaS administration, audit support, employee onboarding and support, IT budgeting, process development, and team leadership. The role manages Google Workspace, laptops, VPNs, MDM, security controls, and IT vendors while scaling processes for a growing organization.

Supports daily IT operations, including workstation, software, hardware, database, telephone, CATV, and security technology administration. Troubleshoots technical issues, installs and upgrades systems, performs backups, protects confidential data, assists with employee training, prepares reports, and recommends equipment or software improvements. The role also provides technical support to internal departments and participates in quality improvement activities.

Leads GEICO’s Technical Support team serving more than 35,000 associates. Responsibilities include supervising technicians and engineers, managing schedules and operational metrics, improving service delivery, driving AI, automation, and self-service initiatives, overseeing IT assets and AV operations, supporting high-severity incidents, coordinating projects and vendors, and developing team training, policies, and documentation.

Manages the IT Problem Management lifecycle from identification through closure. The role coordinates technical teams, performs root cause analysis, tracks permanent incident solutions, analyzes incident trends, ensures ITSM procedures and workflows are followed, and delivers accurate metrics and reporting for audit and regulatory requirements. It also supports continuous improvement by sharing corrective actions and lessons learned across Incident, Change, and Problem Management functions.

Monitors and troubleshoots IT operations across multiple environments, including enterprise job schedules and service management requests. Creates reports and dashboards, analyzes operational data, identifies trends, supports quality assurance and audits, maintains documentation, and leads continuous improvement and automation initiatives. The role also provides operator training, supports month-end statement processing, and presents service delivery insights to leadership and stakeholders.