Top IT Support & Helpdesk Jobs in Tampa Bay, FL

Lead and supervise an applications support team handling technical issue escalation, monitoring, incident resolution, and regional handovers. Own stability, efficiency, and effectiveness initiatives, participate in releases and post-release checkouts, maintain support documentation, liaise between users, technology teams and vendors, manage resources and budgets, and oversee personnel actions and performance.

Provide Tier 1 and 2 software and hardware support, troubleshoot and resolve technical issues, perform root cause analysis, develop checklists and prevention procedures, maintain knowledge and call-tracking databases, and provide technical guidance and informal training to customers and teammates.

Provide on-site primary IT support for the Pinellas Park facility and remote support across sites. Troubleshoot hardware, software, network, and connectivity issues; deploy and maintain desktops, laptops, printers, mobile devices, Windows servers, Microsoft 365, and Active Directory; participate in cybersecurity, patching, backups, and infrastructure projects; support ERP and manufacturing systems; coordinate vendors; maintain documentation; provide user training; perform occasional travel and after-hours support.

Design, deploy, manage, and support SCCM, Intune, and Autopilot endpoint management for a remote workforce. Troubleshoot incidents, document procedures, train help desk, enforce compliance and security, participate in projects, and provide reporting and escalation.

The Trading Systems Support Senior Associate will provide expert support for trading applications, resolve incidents, enhance monitoring, and collaborate with cross-functional teams for operational workflows.

As a Litigation Support Technician, you will provide technical and analytical assistance in litigation support at the United States Attorney's Office, including coordinating services, maintaining equipment, ensuring system security, and providing customer support.

The role involves providing operational and technical support for Microsoft 365 and SaaS applications, troubleshooting issues, managing incidents, and enhancing user productivity.

The Manager - ServiceNow will design, develop, and implement ServiceNow solutions, collaborating with stakeholders to meet needs, maintain applications, and enhance user experience while mentoring junior developers.

The Venue Technology Assistant provides support for Point-of-Sale systems, performs maintenance on PCs and printers, and ensures systems function correctly during events.

This role supports IT Supplier Risk Management by analyzing data, managing suppliers, ensuring compliance, and recommending process improvements.