Top Customer Support Jobs in Tampa Bay, FL

Greet students, answer account and scheduling questions, maintain organized studio information, support management and team members, build rapport with prospective clients, and deliver outstanding customer service in a fast-paced dance studio.

Handles inbound pharmacy calls, communicates order status with patients and center staff, places refill and special orders, updates patient records and addresses, tracks shipments, inactivates accounts, and meets performance metrics while complying with Board of Pharmacy regulations.

Own end-to-end delivery for assigned contact center campaigns: staffing, WFM alignment, training oversight, QA, data-driven deployment, client communication, and platform partnership to meet SLAs and client KPIs.

Serve as primary post-sale contact to ensure marketing campaigns run smoothly. Coordinate between customers, design, mailing list, and print/mail teams. Manage phone, email, and live chat communications, meet deadlines, multitask, and maintain high-quality customer service until order completion.

Serve as primary client contact via chat and email, troubleshoot and resolve account/system issues, document interactions, collaborate with internal teams, meet performance goals, and use AI and support tools to improve service outcomes.

Provide administrative and customer-service support for commercial escrow closings: prepare documents, gather invoices, assist with transactional accounting, work with escrow and underwriters, follow policies (including wire-fraud training), and perform related duties to ensure accurate, timely closings.

Coordinates pre-festival planning and daily operation of the Information Hub. Supervises, schedules, trains, and supports volunteers; collaborates with Box Office, Volunteer Resources, and Production teams; provides in-person patron assistance; manages setup, breakdown, rentals, communications, policy updates, project schedules, opening and closing duties, and post-festival reporting.

Provides billing support and customer service for small and midsize UCaaS customers through inbound calls, email, and follow-up. Responsibilities include documenting interactions in Oracle, explaining billing procedures, verifying account authorization, processing credits, refunds, and charges, and collaborating with technical support, sales, and customer service teams. The role requires strong communication, data entry, organization, billing research, payment-processing knowledge, and the ability to meet call center performance metrics.

Provides first-line customer support through approximately 80 daily calls, chats, and emails; accurately processes orders in SAP; resolves billing, payment, returns, and account issues; supports online platforms and marketing programs; educates customers on products and services; uses upselling techniques; documents interactions; and collaborates with internal teams while meeting service and compliance standards.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates internal teams and supplier partners, manages complex relocation issues, maintains accurate records, and meets customer experience and service-level metrics. Communicates with client HR contacts, supports exception management, provides status updates, and uses multiple digital platforms across phone, email, and chat channels.