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Top Customer Support Jobs in Tampa Bay, FL
Transportation
Lead and scale high-performing support and dispatch teams, optimize processes, integrate AI, and collaborate cross-functionally to enhance transportation services.
Top Skills:
Ai ToolsCrm ToolsDispatch SoftwareZendesk
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.
Top Skills:
CRMFive9LookerNicePower BIQuality Assurance SoftwareTableauTalkdeskTwilioWorkforce Management Systems
Healthtech • Social Impact • Software
Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.
Top Skills:
AssembledExcelLookerSQL
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.
Top Skills:
CmsContent Management PlatformsLms
Automotive • Financial Services
As a first point of contact, you verify and control damage documents, manage assistance cases, and ensure mobility for customers. You also handle billing checks and act as a resource for damage processing inquiries.
Top Skills:
ExcelMs OutlookMs Word
New
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Healthtech • Pharmaceutical
The Resupply Specialist handles high volume calls, processes supply orders, verifies insurance benefits, and coordinates with various departments while assisting at the front desk.
Top Skills:
BrightreeSnap
Financial Services
The Associate is responsible for answering inquiries, establishing new client accounts, data entry, and ensuring compliance with regulations, while providing excellent customer service.
Top Skills:
Customer Management SystemsStandard Office EquipmentStandard Software Packages
Healthtech
The Referral Coordinator processes patient referrals, ensures timely scheduling, handles insurance communications, and provides exceptional customer service to patients and healthcare teams.
Top Skills:
AvailityCareplusHealthhelp NiaMicrosoft Office SuiteWeb Ivr
Real Estate
The Hospitality Coordinator oversees home inspections, maintenance, and guest services, ensuring properties are clean, stocked, and functional for guests while tracking inventory and responding to urgent issues.
Insurance
The Personal Injury Protection Claims Examiner investigates medical necessity, evaluates insurance claims, consults with parties, and reviews documentation to ensure quality customer service.
Top Companies in Tampa Bay, FL Hiring Operations + Support Roles
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