Top Customer Support Jobs in Tampa Bay, FL

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The GCCS Quality Monitor trains and monitors GCCS Agents, audits calls, conducts coaching sessions, and maintains training materials to ensure agent efficacy.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Director of Payee Services will lead contact center operations, optimize performance across channels, enhance service delivery, and manage teams and vendors to improve customer satisfaction and efficiency.

The Reception Associate will provide exceptional customer service at a fitness center, manage membership enrollment, coordinate payroll with the manager, and maintain accurate records and inventory.

The Global Customer Quality Manager oversees customer quality assurance, drives continuous improvement, resolves quality issues, and fosters customer relationships across global operations.

The role involves managing daily client servicing tasks, including new and renewal business processing, while providing excellent customer relations and administrative support.

Manage claims of moderate complexity, ensuring excellent customer experience and achieving resolutions through investigation, negotiation, and collaboration with stakeholders.

Assist the Escrow team with administrative tasks, customer support, and processing escrow transactions while ensuring excellent customer experiences.

The Senior Associate in Customer Platforms COE supports operations, onboarding, and enablement for commercial teams, driving platform adoption and process improvements.