Top Customer Support Jobs in Tampa Bay, FL

The Christmastown Princess will create memorable experiences for families at Busch Gardens, maintain character and high energy, engage guests, perform in outdoor conditions, and follow directions from the production team.

The Director of Payee Services will lead contact center operations, optimize performance across channels, enhance service delivery, and manage teams and vendors to improve customer satisfaction and efficiency.

Handles inbound pharmacy calls, communicates order status with patients and center staff, places refill and special orders, updates patient records and addresses, tracks shipments, inactivates accounts, and meets performance metrics while complying with Board of Pharmacy regulations.

Provide customer service for assigned product lines: receive and resolve order issues, update order systems, monitor dashboards, escalate unresolved issues, maintain client order criteria and pricing, manage CRP/VMI order entry via Becton Schantz, file documents, and perform special assignments.

Provide front-line card services and library access support, produce and manage ID cards and privileges, troubleshoot account and access issues, handle cash transactions and reconcile a daily cash drawer, inspect lockers and faculty studies, and maintain accurate records in library and campus systems while referring complex problems to appropriate units.

Lead Level 2 support for an EHR billing platform, resolve complex escalations, mentor staff, manage KPI/SLA performance, maintain SOPs, and serve as SME to ensure high CSAT and timely issue resolution.

Supervise a call-center style investment operations team delivering client service, training and staffing oversight, trade execution and transaction processing, account management for varied account types, escalation resolution, process documentation, and coordination with home office departments to mitigate risk and report team performance.

Provide high-volume inbound/outbound call support for K–12 enrollment, guiding families through applications, documenting interactions in Salesforce, meeting KPIs, troubleshooting connectivity and account issues, and maintaining data accuracy and policy compliance in a remote call center environment.

Provide timely, professional responses to customer inquiries; assist with account questions and general support; maintain accurate interaction records; coordinate with internal teams for issue resolution; support administrative customer service functions and contribute to high customer satisfaction.

The Program Scheduler facilitates patient appointments, supports admissions goals, ensures data integrity, and provides high-quality customer service in a healthcare environment.