Top Customer Support Jobs in Tampa Bay, FL

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.

Provide B2B client support by answering inquiries via phone and electronic channels, managing workflows, navigating multiple databases, resolving problems, recommending process improvements, and maintaining/growing client relationships. Work Monday–Friday on Hawaii time with required training hours.

Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.

Lead and scale Coinbase's global social support program across Reddit, X, LinkedIn and adjacent channels. Define strategy, crisis playbooks, escalation workflows, SLAs and dashboards. Coordinate with Comms, Fraud, Product, Trust & Safety and Engineering to resolve incidents, prevent issues, and ensure empathetic public messaging. Present data-driven recommendations to executive leadership and oversee AI-to-human support handoffs and real-time social listening.

The Program Scheduler facilitates patient appointments, supports admissions goals, ensures data integrity, and provides high-quality customer service in a healthcare environment.

Provides customer assistance through phone, email, chat, or in-person interactions; answers questions, resolves complaints, processes orders and account requests, documents interactions in customer management systems, escalates complex issues, and follows up to ensure resolution. The role requires communication, empathy, problem-solving, accuracy, multitasking, and professionalism while meeting customer satisfaction and productivity standards.

Greet students, answer account and scheduling questions, maintain organized studio information, support management and team members, build rapport with prospective clients, and deliver outstanding customer service in a fast-paced dance studio.

Provides professional customer assistance through phone, email, chat, or in-person channels. Responds to inquiries, processes orders and returns, updates account records, resolves complaints, follows up on issues, and escalates complex requests. Coordinates with internal departments while maintaining accurate documentation, protecting customer information, and meeting service, quality, productivity, and response-time standards.

Review and verify purchase contracts and paperwork to finalize timeshare sales; ensure accurate signatures/notary execution; explain documents to new owners; handle owner calls, cancellations, and follow-up; perform administrative QA tasks, training support, and supply management while maintaining high customer service.

Handles inbound pharmacy calls, communicates order status with patients and center staff, places refill and special orders, updates patient records and addresses, tracks shipments, inactivates accounts, and meets performance metrics while complying with Board of Pharmacy regulations.