Top Operations & Support Jobs in Tampa Bay, FL

The Process Analyst partners with senior leaders and cross-functional teams to analyze, redesign, and improve business processes. Responsibilities include conducting discovery workshops, documenting requirements and process maps, performing gap and impact analyses, coordinating initiatives, supporting user acceptance testing, and guiding continuous improvement efforts. The role uses AI and automation to enhance workflows and requires strong facilitation, communication, project management, and stakeholder alignment skills.

Provides Level 2/3 internal IT support across Windows, Linux, and macOS environments. Responsibilities include endpoint configuration, Entra Domain Join, Intune management, profile and device migrations, remote troubleshooting, RMM administration, patching, security compliance, Microsoft 365 and Azure support, documentation, and migration tooling. The role supports integrations following company acquisitions and requires strong remote service delivery, scripting, and endpoint security skills.

Leads an enrollment portfolio by setting strategy, managing budgets and resources, forecasting performance, and driving continuous improvement. Oversees Enrollment Managers and their teams, establishes performance and compliance standards, develops talent, and addresses performance gaps. Partners with Marketing, Operations, Program Success, and university stakeholders to improve student progression, experience, and enrollment outcomes. Uses CRM data, reporting, quality insights, and market trends to guide decisions and supports implementation of new programs, processes, and tools.

Leads strategy, performance, profitability, growth, and customer outcomes for assigned insurance states. Evaluates product, pricing, underwriting, risk, and distribution initiatives; partners with regulators and cross-functional enterprise teams; develops data-driven recommendations; leads strategic execution; and builds organizational capability through coaching, talent development, accountability, and continuous improvement.

Provides executive and administrative support to the CEO while coordinating projects across Operations, Sales, and Marketing. Responsibilities include calendar and inbox management, travel and event logistics, CRM maintenance, financial administration, research, records management, and subscription oversight. The role also builds lightweight AI-powered workflow automations, validates AI-generated output, improves processes, and supports cross-functional projects through completion.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

Support learners in a Python, Django, and React full-stack web development course. Responsibilities include assisting with education and learner success, communicating clearly, solving problems, creating engaging educational content, and providing tutoring or learner support remotely with flexible hours.

Provides Tier 2 technical support for Optain’s robotic retinal camera and software platform. Troubleshoots hardware, software, image quality, connectivity, EHR integration, and clinical workflow issues; handles medical device complaints under regulated quality processes; creates support documentation and training; improves internal tools and workflows; analyzes issue trends; and coordinates product, engineering, quality, regulatory, and customer success initiatives.

Remote, unpaid internship for current high school students interested in AI, business, or startups. Interns receive training on AI agents and business software, test the Admitpro.ai platform by identifying bugs and evaluating features, provide product feedback, and create and present an independent competitor analysis and startup strategy project.

Visit cafes across an assigned city and assess their work-friendliness for travelers. Verify WiFi quality, internet speed, passwords, outlets, seating, ambience, and other details, then submit accurate information through a digital survey. Plan visits across neighborhood clusters, work independently, and maintain high data quality and consistency. The role is suited to college students or people with flexible part-time schedules who are reliable, proactive, detail-oriented, and comfortable traveling independently within their city.