Top Operations & Support Jobs in Tampa Bay, FL

Manage supplier onboarding and adoption for commercial card solutions: execute intake and workflow processes, coordinate stakeholders, maintain CRM records and reporting, identify process improvements, drive supplier engagement, and ensure controls and timely activation.

Lead strategy, governance, operations, and adoption for Microsoft 365 collaboration workloads (Exchange Online, Teams, SharePoint, OneDrive, M365 Apps, Power Platform). Ensure service reliability, drive roadmap and user adoption, manage engineering/support teams and vendors, oversee licensing and cost optimization, and partner with Identity, Security, Compliance, and Endpoint teams. Serve as escalation point and provide executive reporting.

Leads the design, governance, implementation, and continuous improvement of marketing review processes. Coordinates Marketing, Legal, Compliance, technology, vendors, and audit stakeholders; oversees workflow tools, controls, documentation, reporting, training, access management, and issue resolution. Improves transparency, audit readiness, user experience, regulatory adherence, and speed to market for marketing content approvals.

Technology Enablement and IT Operations intern supporting application administration, reliability monitoring, incident and change management, end-user technology, automation, and AI-enabled operational improvements. The intern will analyze an IT operations challenge, develop a recommendation or prototype, and present findings to technology leaders. The role provides broad exposure to enterprise technology support, observability, process improvement, and collaboration across technical and business teams.

Manage a caseload of complex workers' compensation claims, supervise and coach a small claims team, handle escalations, coordinate with TPAs/carriers/counsel/providers, perform file audits, onboard and train staff, ensure multi-state WC compliance, and support reporting and process improvements.

Verifies life and health insurance applications through outbound calls, documents information for underwriting, explains application procedures, assesses additional verification needs, completes paperwork, updates quality assurance records, transfers calls, and meets departmental performance targets.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Own and improve Salesforce and go-to-market systems, including automation, integrations, CPQ migration, quoting workflows, product catalogs, pricing rules, data structures, and reporting processes. Partner with Sales, Marketing, Finance, Revenue Operations, and Customer Success teams to scope and implement scalable solutions. Administer AI-powered tools, document workflows, conduct training, and support cross-functional strategic decisions.

Provides direct executive support through complex calendar management, travel coordination, meeting preparation, logistics, and cross-functional communication. Partners with senior leadership on strategic initiatives, supports leadership meetings and events, and collaborates with a five-person executive assistant team. The role requires adaptability, resourcefulness, responsiveness across time zones, and up to 25% travel in a fast-paced startup environment.

Leads Dropbox’s global Revenue and Marketing Operations strategy across SMB, Mid-Market, and Enterprise segments. Owns revenue planning, forecasting, segmentation, territories, quotas, incentives, GTM systems, analytics, pipeline management, and operational cadence across the customer lifecycle. Partners with executive leadership, Finance, Sales, Marketing, Product, and Customer teams to drive predictable growth, AI adoption, productivity, and transformation while building a high-performing Revenue Operations organization.